Skip to Main Content

All ideas

Showing 6521 of 6521

The caller ID should be longer then 15 characters.

The caller ID being 15 characters long is not long enough. I can not fit my company name on it. This is leading to my client not knowing who is calling. Infact, 15 characters is not even long enough for my full name, nor any of my employee's names...
Alexander Goreham 4 months ago in RingCentral Admin Portal 0 Under review

Wants to have speed dial on phones under shared lines

Wants to have speed dial on phones under shared lines to easily make calls as well internally.
JR Marquez 4 months ago in Developer Platform and APIs 0 Under review

Payment Options

It is a violation of our state procurement law to us the government credit card for monthly services. Here are a few options that would be useful in this case: Allow governement agencies to establish a line of credit and pay via purchase order (li...
Mari Gaines 5 months ago in RingCentral Phone 0 Under review

Lots of caller hang ups = Lots of silent 2 second voicemails Callers that don't leave a message—and hang up a second or two after the beep—means that I get a 1-2 second voicemail message of silence. Please create a feature that users could choose to NOT save these types of calls to voicemail. Something like ignore/delete any message shorter than 2 seconds. Maybe have a range of time.

All users.
George Milz 5 months ago in RingCentral Admin Portal 0 Under review

Syncing HubSpot RC Chrome extension to RC desktop app directory

Recently, we've integrated RC with HubSpot, but the RC Chrome extension is only synced with HubSpot records such as contacts and leads. It doesn't sync with the main RC directory. Consequently, we can't transfer calls from the extension and can on...
Maya Keramati 5 months ago in RingCentral Integrations 0 Under review

Allow on hold music from an audio channel on the computer

I use the product to take calls for my blogcast. I want the people on hold to hear the live show. I want to pass the audio through one of my available audio channels on my PC.
Egberto Willies 5 months ago in RingCentral Web/Desktop App 0 Under review

Filter to Function for SMS Log Reports

The SMS log filter is already an active option on the Admin Portal however, the feature is not functioning correctly. Even if a number is searched, the results wouldn't change. Even if the filter for inbound or outbound is selected, same thing hap...
Jorge Mico 5 months ago in RingCentral Admin Portal 0 Under review

Stop with the tutorial popups

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.
Billy Hartzel 5 months ago in RingCentral Web/Desktop App 0 Under review

Set change timer on status 'do not disturb' back to 'available'

When attending a meeting (live or video) the RC status can be set to 'do not disturb' to avoid incoming calls. After the meeting it is often forgotten to set status back to 'available'. It would be very useful to set a timer to automatic change it...
Ger Joosten 5 months ago in RingCentral Phone 0 Under review

Send Fax attachment to email if OBi doesn't pickup

This will make is so we won't miss faxes if the OBi doesn't pick up. It will send a fax attachment to the email attached to the extension like it does if you fet a fax on a normal extension.
Shelby Devall 5 months ago in RingCentral Phone 0 Under review