All ideas

The caller ID being 15 characters long is not long enough. I can not fit my company name on it. This is leading to my client not knowing who is calling. Infact, 15 characters is not even long enough for my full name, nor any of my employee's names...

Wants to have speed dial on phones under shared lines to easily make calls as well internally.

It is a violation of our state procurement law to us the government credit card for monthly services. Here are a few options that would be useful in this case: Allow governement agencies to establish a line of credit and pay via purchase order (li...

All users.

Recently, we've integrated RC with HubSpot, but the RC Chrome extension is only synced with HubSpot records such as contacts and leads. It doesn't sync with the main RC directory. Consequently, we can't transfer calls from the extension and can on...

I use the product to take calls for my blogcast. I want the people on hold to hear the live show. I want to pass the audio through one of my available audio channels on my PC.

The SMS log filter is already an active option on the Admin Portal however, the feature is not functioning correctly. Even if a number is searched, the results wouldn't change. Even if the filter for inbound or outbound is selected, same thing hap...

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.

When attending a meeting (live or video) the RC status can be set to 'do not disturb' to avoid incoming calls. After the meeting it is often forgotten to set status back to 'available'. It would be very useful to set a timer to automatic change it...

This will make is so we won't miss faxes if the OBi doesn't pick up. It will send a fax attachment to the email attached to the extension like it does if you fet a fax on a normal extension.