All ideas

Recently, we've integrated RC with HubSpot, but the RC Chrome extension is only synced with HubSpot records such as contacts and leads. It doesn't sync with the main RC directory. Consequently, we can't transfer calls from the extension and can on...

I use the product to take calls for my blogcast. I want the people on hold to hear the live show. I want to pass the audio through one of my available audio channels on my PC.

The SMS log filter is already an active option on the Admin Portal however, the feature is not functioning correctly. Even if a number is searched, the results wouldn't change. Even if the filter for inbound or outbound is selected, same thing hap...

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.

When attending a meeting (live or video) the RC status can be set to 'do not disturb' to avoid incoming calls. After the meeting it is often forgotten to set status back to 'available'. It would be very useful to set a timer to automatic change it...

This will make is so we won't miss faxes if the OBi doesn't pick up. It will send a fax attachment to the email attached to the extension like it does if you fet a fax on a normal extension.

In RingCentral for Google (Chrome Extension), we would like have a button to add a contact in Google contacts or RC Contacts from the call history, like on RC Jupiter app.

We use the old RC Phone app still largely because this feature does not exist yet in the newer desktop app. Currently, texts can be forwarded to a new number but cannot be edited before sending.

We have finished with the SMS registration for about two weeks. Last step was to assign the numbers to the campaign. We are still getting a message banner when we launch Ring Central and it is confusing some of the users into thinking they need to...

Need to share MAC audio in the RingCentral Video Meeting. Currently, Mac users can only share computer audio when they are sharing a Chrome or Microsoft Edge browser tab.