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Syncing HubSpot RC Chrome extension to RC desktop app directory

Recently, we've integrated RC with HubSpot, but the RC Chrome extension is only synced with HubSpot records such as contacts and leads. It doesn't sync with the main RC directory. Consequently, we can't transfer calls from the extension and can on...
Maya Keramati 5 months ago in RingCentral Integrations 0 Under review

Allow on hold music from an audio channel on the computer

I use the product to take calls for my blogcast. I want the people on hold to hear the live show. I want to pass the audio through one of my available audio channels on my PC.
Egberto Willies 5 months ago in RingCentral Web/Desktop App 0 Under review

Filter to Function for SMS Log Reports

The SMS log filter is already an active option on the Admin Portal however, the feature is not functioning correctly. Even if a number is searched, the results wouldn't change. Even if the filter for inbound or outbound is selected, same thing hap...
Jorge Mico 5 months ago in RingCentral Admin Portal 0 Under review

Stop with the tutorial popups

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.
Billy Hartzel 5 months ago in RingCentral Web/Desktop App 0 Under review

Set change timer on status 'do not disturb' back to 'available'

When attending a meeting (live or video) the RC status can be set to 'do not disturb' to avoid incoming calls. After the meeting it is often forgotten to set status back to 'available'. It would be very useful to set a timer to automatic change it...
Ger Joosten 5 months ago in RingCentral Phone 0 Under review

Send Fax attachment to email if OBi doesn't pickup

This will make is so we won't miss faxes if the OBi doesn't pick up. It will send a fax attachment to the email attached to the extension like it does if you fet a fax on a normal extension.
Shelby Devall 5 months ago in RingCentral Phone 0 Under review

Ability to add a contact from call history in RingCentral for Google

In RingCentral for Google (Chrome Extension), we would like have a button to add a contact in Google contacts or RC Contacts from the call history, like on RC Jupiter app.
Yoann SEGAUD 5 months ago in RingCentral Web/Desktop App 0 Under review

Allow editing a text when forwarding

We use the old RC Phone app still largely because this feature does not exist yet in the newer desktop app. Currently, texts can be forwarded to a new number but cannot be edited before sending.
DelRicht Research 5 months ago in RingCentral Web/Desktop App 0 Under review

Turn off the banner messages about SMS Registration when registration is complete

We have finished with the SMS registration for about two weeks. Last step was to assign the numbers to the campaign. We are still getting a message banner when we launch Ring Central and it is confusing some of the users into thinking they need to...
Scott Wear 5 months ago in RingCentral Web/Desktop App 1 Under review

Share MAC audio in the RingCentral Video Meeting

Need to share MAC audio in the RingCentral Video Meeting. Currently, Mac users can only share computer audio when they are sharing a Chrome or Microsoft Edge browser tab.
James Peterson 5 months ago in RingCentral Web/Desktop App 0 Under review