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On the new "Ring Central App" add the "To: [phone number]" that is being called

On the Ring Central Phone App, it shows what vanity number our lead is calling. It shows on the app which 800 number is being called. We can track our lead sources this way. On the Ring Central App, it does NOT show the "To" and we cannot find out...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Ring Central \Meetings-Breakout Rooms should allow participants who joined by browser to be assigned to room

Sometimes our clients join the meeting by browser and we need to be able to put them in Breakout Rooms. It works in ZOOM.
Guest almost 3 years ago in RingCentral Meetings & Webinar 0 Under review

Access Direct Messages in Outlook Plug-in

It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.
Guest almost 3 years ago in RingCentral Integrations 0 Under review

Remove the hand icon when selecting contacts

This was just changed and it makes it difficult to select the contact you want to interact with. Please change this back to an arrow. This is a step in the wrong direction.
Greg Widener Ext 1171 almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Add more trusted emails

It would be nice if we can add more than 25 emails as our Trusted Emails for faxing.
Paola Bianca Navarra almost 3 years ago in RingCentral Admin Portal 1 Under review

Samsung Galaxy Buds+ wireless

Customer is using the Samsung Galaxy Buds+ wireless headset on the RingCentral app. But there are times that it's not working properly. As per Gregory "I can hear the person but they can't here me. Sometimes, I can't hear the person at all." Pleas...
Guest almost 3 years ago in RingCentral Web/Desktop App 2 Under review

Drag and Drop

Please add a drag and drop box so I do not have to spend 5 minutes looking for the file I just created when I have it open already.
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Already exists

Ability to whitelist a single or multiple numbers in a blocked country.

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...
Guest almost 3 years ago in RingCentral Phone 1 Under review

Staffing Available for individual WEM Skills

Provide the staffing numbers (Scheduled, Required, Variance) by interval in the Intraday Manager down to the WEM skill level. Right now it is useless to me since I have multiple WEM skills across multiple departments.
Guest almost 3 years ago in RingCentral Contact Center 0 Under review

Enable emoji's in RingCentral Meetings and Video

Enable use of emoji's in chat function of RingCentral Meetings and Video
Janelle Chard almost 3 years ago in RingCentral Video 0 Under review