All ideas

Press zero to repeat the company greeting As of the moment when you press Zero after the company greeting it only routes you to the operator extension Zero dialing is only working when you're on a user/group greeting

Under contact in RC App, wants to have an option to select number for SMS as defauldefault

Our parts manager isn't able to distinguish between inbound phone calls and direct transfer phone calls.

We would like to play a recorded message for our after hours. We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with. Ca...

All speakers have different microphones. Some of them are louder and some quieter. I think it is a good idea to add an ability for the user to regulate the volume of each speaker he listens to.

Currently, in the RC app (desktop and remote), when integrated with contacts in Outlook, an individual name can be entered and the associated phone number will popup. However, if a company name is entered (and the Outlook contact for the company c...

Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers

It would be great if there was a way to create a chat team that automatically included all users in an org. Similar to how the default team chat works, but for newly created channels. Currently you have to manually add every member to a team, then...

i want to know who is desktop/laptop and who is mobile phone

We have users that would like to see the ability to create Custom Labels for the Phone Number for the contact. Creating a custom label instead of using "Other" (or the other predefined labels) would allow them to know exactly what type of number t...