All ideas

Would like to add if possible, a feature that could select fax view (e.g adobe) as a default view and download location to a specific file in the computer.

I would be useful to be able to have a Group Name for the Call Park ext. that is meaningful to the IT Department for ease of administration and a different Display name that is meaningful to the site and enhances the users ease of use.

My job requires that all phone calls need to be recording. When I signed up from ring central that said this would be a feature. Please add cloud recording on my phone. This is all need to be on my people

This is maybe new behavior so maybe my muscle memory needs resetting, but when I want to "Like" a post, I go over to the emoji place and click to see the flyout. "NO. Stop clicking. Now you just hover. If you click, it closes the flyout. Arg." Thi...

Now that we have personal folders it would be a big help to be able to set customizable UMI preferences per folder that over-ride app wide settings. e.g.: no UMI for Teams (only bold the title) all unread UMI for Favorites only @ UMI for personal ...

Currently we are only able to have a "during business hours" and "after hours" voicemail recordings and if we ever go out of office, we have to record over what we currently have. It would be really nice to have a third option for "out of office/v...

Amazon Chime has this feature. And when I worked at Amazon, it was very useful in helping me to be on time for my meetings. I've been working at RingCentral now for three weeks, and I've already been late to a meeting because I lost track of time ...

in the 'powered by zoom' meetings application, we had the ability to share our iOS mobile devices if they were on the same wifi. This feature seems to be missing from the RC Video application. We use this a lot to show mobile versions of websites ...

Is there a way to Record voice then Play it during a live call like as for opening and/or closing spiel? If not, this is a good idea similar to Avaya voice recording/play

Our agents are on queue calls, but they get spam calls directly to their direct phone numbers. This confuses them, as they think that they're missing calls. It's also distracting for them. There should be a way to not get notified of incoming call...