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Make SMS Text on Desktop app act like SMS on Mobile app

I think it would be helpful to have the SMS on the desktop app act like the mobile app where the texts from yourself are on the right side and texts from the other person on the left. also having different colors to differentiate your texts or the...
Camden Holt 10 months ago in RingCentral Web/Desktop App 0 Under review

Ability to Park or Hold a conference Call, and leave all other parties connected, and not be on hold.

Party initiating the conference call,may at time need to answer another call, or whatever would cause them to need to leave the call momentarily and be able to return to it. Likewise, If other parties hangup, the conference call would be dropped f...
Aaron Mills 10 months ago in RingCentral Phone 0 Under review

Option for Browser Webinar Link to be available directly

Many users want to be able to view a webinar directly on their browsers (instead of using the app) and the current system of having to cancel the app popup box, and then scroll down to the browser link can be difficult in the 30 seconds before the...
Natalie Chan 10 months ago in RingCentral Meetings & Webinar 0 Under review

The ability to Mark texts unread when using the desktop application

One is able to mark texts unread in order to flag them for future reference when using the RingCentral app, however, when using the desktop application, this is not possible. sometimes if there is a response from the patient/client and the applica...
Dr. Silva 10 months ago in RingCentral Web/Desktop App 0 Under review

Support for hotdesking on Mitel IP Phones

Right now, per , Mitel phones are not supported as hotdesk / common area phones. Please add support.
Jake Kushner 11 months ago in Hardware 0 Under review

Mobile app, desktop app, and desktop phone log to show what extension picked up missed calls.

It would be helpful if the mobile app showed what extension picked up what call. Currently, when the same line rings simultaneously and one extension picks it up, it shows up as a missed call on all other extensions. I would like it if the desktop...
Chloe Lange 11 months ago in RingCentral Mobile App 1 Under review

Add low Toned or Custom Ring Tones

Please add more low toned ring tones, or allow us to add custom ring tones, I have a few users that have a hard time hearing the higher pitched ring tones.
Dakota Trull 11 months ago in RingCentral Phone 2 Under review

Need setting to be able to change fax download folder location in desktop app

After a fax is sent, then download it (using icon on right). It defaults to downloading to the local PC Downloads folder. However, in a business environment, we must be able to customize this to download to another drive and folder. Storing to loc...
Dee Ann Gee 11 months ago in RingCentral Web/Desktop App 1 Under review

Performance Report

It would be helpful to receive subscription performance reports by user instead of every user.
Guest 11 months ago in RingCentral Analytics 0 Under review

IVRU - Prompt -Text

When typing the text for the system, the box is to small to see the entire message at one time. Could it be a pop out or larger box?
Pat Powell 11 months ago in RingCentral Admin Portal 0 Under review