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Time in Status Tracker

I would like to have the ability to see how long someone has been in by clicking on their profile. It would also be great if this was a report in Administrative Settings.I.e., someone goes to a 1-hour lunch and I need to call them. I can see they'...
Austin Hamann 7 months ago in RingCentral Phone 0 Under review

New Text Message Email give webpage link, not just app

When a text message is received, the notification email refers to the RingCentral app for replies: "To reply using the RingCentral app, click here ." If an additional reference and link to using the RingCentral webpage for replies in lieu of the a...
Jason Phillips 7 months ago in RingCentral Phone 0 Under review

disable auto-generated text features

In a video meeting, I turned on auto-transcription and made a recording. I see in my meeting playback that there are auto-generated items: brief summary, keywords, summary, topics, and highlights. This is a very impressive and generous feature set...
Andre Lampa 7 months ago in RingCentral Meetings & Webinar 0 Under review

WordPress Plugin Chatbox to link to our current RingCentral Users

Can a WordPress plugin be created? This plugin would allow our visitors on our site to directly chat with our RingCentral users. Similar to RChee.
Raymond Romero about 1 year ago in RingCentral Mobile App 0 Under review

MaxAgent Inbound Call Waiting Alert

I have a small shop, and users go on unavailable but still are on call if the call volume spikes. Such users have to devote desktop space to have a MaxAgent window displayed, and the have to cast eyes on the same. Our last phone system had a setti...
Brian Casey about 1 year ago in RingCentral Contact Center 0 Under review

See the list of participants dial-into conference line

I'd like to see all participants either during or after the call. I'm not seeing who is dialed into a specific conference number (host/participant code). Another feature request that i've seen with other vendors is the ability for RC to call the p...
Guest over 1 year ago in RingCentral Video 0 Under review

Limit RCV recordings to certain individuals.

Limit RCV recordings to certain individuals.
Rona Orenstein over 1 year ago in RingCentral Video 0 Under review

Android Auto Answer Calls

I need to be able to at least answers calls using Android Auto. Currently, it just rings to my phone and I'm not able to grab my phone and answer it while driving.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Ability to send voicemail notification to Glip team using team email address

We would like to have email notifications from call queue voice mail go to specific teams created in Glip. We have set this up, but the email does not post to the Glip team. It appears to be a mail handling issue. Please fix this.
Dole McVeigh over 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

Rename/Re-save Video Conference Recordings

Ability to rename a saved recording. Currently, the Title of the meeting when it is scheduled is the title of the recording. Need the ability to rename the recording becusae often a meeting will cover multiple topics, including unplanned topics, a...
Guest over 1 year ago in RingCentral Video 0 Under review