Skip to Main Content

All ideas

Showing 6974 of 6974

Click-to-dial functionality within RC App

Need click to dial to function with the integrated app. RC Phone web browser integration is currently the only option
Guest over 3 years ago in RingCentral Web/Desktop App 1 Already exists

Forward fax to multiple recipient

I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email. Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from...
Guest over 3 years ago in RingCentral Web/Desktop App 1 Already exists

Incoming calls never come to my phone

No description provided
Guest over 3 years ago in RingCentral Web/Desktop App 0 Under review

Expand Alert Trigger Parameters - All Specified Devices

Add ability for Device alerts to have Alert Trigger of All Specified Devices and not just One of Specified Devices. Use Case: All phones go offline an alert is triggered. Most of our sites have 7+ phones, I am not necessarily interested in one pho...
Michael Brown over 4 years ago in RingCentral Analytics 1 Planned

increase fax attachment limit

increase fax attachment limit to 50 to 100Mb
Ranier Gallego 1 day ago in RingCentral Admin Portal 1 New

To removed Debt relief offers from Prohibited campaigns

To removed Debt relief offers from Prohibited campaigns
Noah Dankworth 4 days ago in Developer Platform and APIs 1 New

Add Breakout Rooms for Webinar

I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doe...
Chris Craft 6 days ago in RingCentral Webinar 0 New

Improve customer's call back response notification for RingCentral For MS Team

We are using the RC integration into teams. If someone calls and we press reply and choose "I will call you back in 10 minutes", it says that phrase to the customer. The customer then has 5 options, for example, press 2 to leave a voicemail, 3 to...
Mark Joaquin Marcelo 9 days ago in RingCentral Integrations 1 New

Switch option for RingCentral app to any Third-Party app

Customer would like to have an option to switch his calls between RingCentral and other third-part apps like Microsoft teams, etc.
Rammy Amante 20 days ago in RingCentral Web/Desktop App 0 New

Can a routing option be setup where our internal user calls come through, but all external numbers route directly to voicemail?

It would be nice to be able to select within our call rules to have for only internal users in our RingCentral account to come through normally, but all external callers route directly to voicemail. For example, when an employee dials the 4 digit ...
Nestor Salcido 25 days ago in RingCentral Admin Portal 0 New