All ideas

Need click to dial to function with the integrated app. RC Phone web browser integration is currently the only option

I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email. Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from...

Add ability for Device alerts to have Alert Trigger of All Specified Devices and not just One of Specified Devices. Use Case: All phones go offline an alert is triggered. Most of our sites have 7+ phones, I am not necessarily interested in one pho...

increase fax attachment limit to 50 to 100Mb

To removed Debt relief offers from Prohibited campaigns

I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doe...

We are using the RC integration into teams. If someone calls and we press reply and choose "I will call you back in 10 minutes", it says that phrase to the customer. The customer then has 5 options, for example, press 2 to leave a voicemail, 3 to...

Customer would like to have an option to switch his calls between RingCentral and other third-part apps like Microsoft teams, etc.

It would be nice to be able to select within our call rules to have for only internal users in our RingCentral account to come through normally, but all external callers route directly to voicemail. For example, when an employee dials the 4 digit ...