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Customize the time for Auto-answer

We take a high volume of in-bound calls and would like to utilize auto answer but there are preselected choices of 0s (too fast, phone doesnt ring), 5 seconds, 10 sec, etc. 5s isnt fast enough as the phone will ring 1-2 times before auto answers g...
Guest over 1 year ago in RingCentral Phone 1 Under review

‘Works with Slack’ as installed app

Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally,...
American Influencer Council 7 months ago in RingCentral Integrations 0 Under review

Remove all failed faxes on entire account

Instead on logging in per extension to remove failed faxes, customer must have the option to remove failed faxes on entire account in Admin Portal
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Polycom Transfer to Directly Voicemail

You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
Guest about 1 year ago in Hardware 0 Under review

Add the ability to assign alternative hosts when scheduling a meeting and not just after the meeting has begun.

Eliminates the problem of issues when a host for a meeting could change at the last minute and you won't have to send a new login link to everyone invited
Guest about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Globally Block Forwarding to Outside Lines

We would like to have the ability to only allow our users to forward to extensions that are within the RingCentral system. This would allow us to make sure that no business calls leave the platform and are subject to the rules and policies of the ...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Digital line as Outbound caller id

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.
Jessa Remo almost 2 years ago in RingCentral Admin Portal 0 Under review

Give capability to have rotating marketing messages for hold & call transfer custom ringing.

It would be very nice to be able to share different marketing message with every client that calls in and to rotate through a list of different marketing messages so if a client calls in multiple times they hear different messages each time giving...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Restrict Specific Numbers for Security or Work-related Reasons

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...
Justin Donnenwerth about 1 year ago in RingCentral Admin Portal 0 Under review

Add a feature to allow users to just receive text messages

Along with Business SMS permission there should be another feature to only allow users to only receive or just send text messages.
Amanda Bradbury about 1 year ago in RingCentral Web/Desktop App 0 Under review