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Customer Ideas Portal

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Every web page with list should be able to download

Similar to what Zoom or WebEx has, every single admin web page that shows list of user, list of Call Queue , list of information showed be able to download.
Mirza, Aurangzeb about 1 year ago in RingCentral Admin Portal 0 Under review

Screen share feature in RC Meetings

Currently, when a host is screen sharing and another participant starts talking, that takes up the entire screen. Instead of the screen doing that, there should be a way for the screen to pop up in another box instead, rather than it being full sc...
Hannah Tieu about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Global address list, managable from admin console

Not everyone has O365 and its a super basic/standard feature that has existed since the 90s
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Post incoming phone call to Slack channel

Post incoming phone call to a Slack channel. A simple notification for Slack users.
Guest about 2 years ago in RingCentral Phone 0 Under review

Export Call Queues with all Call Queue details - Reports Feature

Hi Team, There must be an export file feature in call queues by which we can export all call queues in which call queue name, call queue number and extensions are included.
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Call Presence when there is an outgoing call

I want the call presence feature to work when there is an outgoing call. I do not current use call que because I am using the auto receptionist because I need to be able to use all my numbers for texting. The problem is, because I am using the aut...
The Doan Law Firm 7 months ago in RingCentral Phone 0 Under review

Voice response system

Ring cental itself has the capability to take input from callers my phone, can this feeature be added to us ?
Juan Glen 7 months ago in RingCentral Phone 0 Under review

RingCentral Reach Gold Partner Here. We are finding many of healthcare customers using NextGen EHR. Strong inteterest in a RingCentral integration with NextGen

embedded RingCentral App in NextGen EHR. Screen pops, dialing, possibly call records and call recordings.
Trent Smith 7 months ago in RingCentral Integrations 0 Under review

Skill Notification History report does not show user who uploaded call list when "auto-start" checkbox is checked.

There is a defect, where the Skill Notification History report does not show the User ID when a skill is started by the auto-start checkbox when uploading a call list. Therefore when reviewing the Skill Notification History report, when auto-star...
5866 - Miguel Martinez 7 months ago in RingCentral Contact Center 0 Under review

Allow changing the inter digit timer on desk phone

There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists ...
Craig Rhinehart over 1 year ago in Hardware 0 Under review