All ideas

If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the e...

With a button similar to the attached screenshot, customers can create schedules for automation for opening/closing every OTHER weekend or EVERY other day of the week of their choice. This is a must! Would be helpful not only to your staff, but to...

image resolution is significantly reduces when sent via sms to a ringcentral number please allow for full res photos to be texted to RC numbers You're welcome. We have tried it as well here on our end. We tried to send images via our RingCentral a...

As it is, you can only re-enable it once it's turned off, but once it is turned back on, customers are not able to turn it off again. It would be easier for customers to have the freedom to do so permanently, Especially when it is unclear which se...

Need caller ID to come through when engaged on a call.. This can happen but the feature to turn off ringing when on PARK is disabled. We would like to have both.

Limit RCV recordings to certain individuals.

Yes, we can blind transfer to CCRN's, but not being able to transfer calls to our call centers is extremely inconveient.

Customer should be made aware of the devices compatibility and/or pop up notification will appear telling what causes them not to be able to join meetings

We would like to have email notifications from call queue voice mail go to specific teams created in Glip. We have set this up, but the email does not post to the Glip team. It appears to be a mail handling issue. Please fix this.

Ability to rename a saved recording. Currently, the Title of the meeting when it is scheduled is the title of the recording. Need the ability to rename the recording becusae often a meeting will cover multiple topics, including unplanned topics, a...