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Hide Emails of Users

We assemble freelance writers from all over the world into our RC groups. All of the writers are able to see all of the other writers. It would be great if the email accounts were not visible and someone would have to message them in RC which woul...
Matt Gerchow 7 months ago in RingCentral Mobile App 0 Under review

thumbs up emoji to have the shortcut (y)

the current shortcut for emoji is :+1: which is not very practical to enter. Can you add the possibility to use the shortcut (y) to deploy the thumb's up emoji?
Amine Dahel about 1 year ago in RingCentral Web/Desktop App 0 Under review

Audit Trail to show the IP address of people logging in.

Would be nice to see the IP address of people trying to log in to the portal in the Audit Trail. This would help admins to work out if logins are genuine users or not.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Blacklist / block callers - an implementation idea

I see several ideas on blocking calls company-wide but here is how I would like to see it implemented. A blacklist table that after I put in a phone number I can check boxes that block that number from calling, texting, or faxing us. I also want a...
Oak Norton over 1 year ago in RingCentral Admin Portal 0 Under review

Delete Call Queue Member Confirmation

No description provided
Guest about 2 years ago in RingCentral Phone 1 Under review

Powerpoint presenter view for single screen

At the moment, we cant view notes via powerpoint presenter view unless its a multi screen. It would be useful to have this feature for a single screen. Similarly like what zoom/Teams have done. It is tedious to not be able to use ringcentral unles...
Dhivya Ganasan over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Identifying Incoming Call

I handle more than one business on RC. I currently have multiple numbers set up with different greetings for each number (under custom rules), that reflects the business they are calling. These numbers all ring to my cell but when I pick up I have...
Wilbur Yoder 7 months ago in RingCentral Admin Portal 0 Under review

Be able to display an accurate service level based on my hours of operation.

Currently the Service Level being displayed on my live reporting screens is factoring in calls that came in outside of business hours and were routed to voicemail. Per your CS team, there is currently not a way for the Service Level to only look a...
Guest about 1 year ago in RingCentral Analytics 0 Under review

Click on user and view team members status from "My Team"

useful so I don't have to search the user to see why they are not available/everyone can use this
PATTY CASBURN BC about 1 year ago in RingCentral Phone 3 Under review

Music on hold radio

We are a restaurant, and we recently switched over to ringcentral. We used to have with our old provider a "music on hold" which would play the music from our radio when we would place a customer on hold. The preloaded sounds are not that great, a...
Guest over 1 year ago in RingCentral Phone 1 Under review