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Allow number search in the dialler to also look in the extension name field

If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the e...
Steve Lambert-Govier 7 months ago in RingCentral Web/Desktop App 0 Under review

1st and 3rd, 2nd/4th Saturday/Sunday toggle on/off button please

With a button similar to the attached screenshot, customers can create schedules for automation for opening/closing every OTHER weekend or EVERY other day of the week of their choice. This is a must! Would be helpful not only to your staff, but to...
Elizabeth Gallego 7 months ago in RingCentral Admin Portal 0 Under review

reduce incoming photo compression from SMS

image resolution is significantly reduces when sent via sms to a ringcentral number please allow for full res photos to be texted to RC numbers You're welcome. We have tried it as well here on our end. We tried to send images via our RingCentral a...
Mitch Brendle about 1 year ago in RingCentral Mobile App 0 Under review

Disable/Enable 2-factor Authentication Anytime

As it is, you can only re-enable it once it's turned off, but once it is turned back on, customers are not able to turn it off again. It would be easier for customers to have the freedom to do so permanently, Especially when it is unclear which se...
Jasmine Misa about 1 year ago in RingCentral Admin Portal 0 Under review

Caller ID when engaged on a call..

Need caller ID to come through when engaged on a call.. This can happen but the feature to turn off ringing when on PARK is disabled. We would like to have both.
356-NY Phone 1 about 1 year ago in RingCentral Phone 0 Under review

Limit RCV recordings to certain individuals.

Limit RCV recordings to certain individuals.
Rona Orenstein almost 2 years ago in RingCentral Video 0 Under review

Warm Transfer to CCRN's

Yes, we can blind transfer to CCRN's, but not being able to transfer calls to our call centers is extremely inconveient.
Anthony Cherry almost 2 years ago in RingCentral Phone 1 Under review

Pop up notification for customers unable to join meetings

Customer should be made aware of the devices compatibility and/or pop up notification will appear telling what causes them not to be able to join meetings
Wilhelmina Regal about 1 year ago in RingCentral Video 0 Under review

Ability to send voicemail notification to Glip team using team email address

We would like to have email notifications from call queue voice mail go to specific teams created in Glip. We have set this up, but the email does not post to the Glip team. It appears to be a mail handling issue. Please fix this.
Dole McVeigh almost 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

Rename/Re-save Video Conference Recordings

Ability to rename a saved recording. Currently, the Title of the meeting when it is scheduled is the title of the recording. Need the ability to rename the recording becusae often a meeting will cover multiple topics, including unplanned topics, a...
Guest almost 2 years ago in RingCentral Video 0 Under review