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Fax Footer Settings to add disclosure (on all app resources)

We need the option in the admin portal to add a footer that contains a disclosure. This should be added ASAP. We are a financial institution, the disclosure is very important to our compliance. Please advise.
Jason Facey 8 months ago in RingCentral Mobile App 1 Under review

Retain prior "Status" text in history after user Changes their Status

If you set your status for your extension, it displays it beside your name in the messages section. If you change your status, all prior messages also show the new status you enter. This doesn't necessarily work well. What your status is -now- sho...
Paul Dobbs almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Customize the time for Auto-answer

We take a high volume of in-bound calls and would like to utilize auto answer but there are preselected choices of 0s (too fast, phone doesnt ring), 5 seconds, 10 sec, etc. 5s isnt fast enough as the phone will ring 1-2 times before auto answers g...
Guest almost 2 years ago in RingCentral Phone 1 Under review

Turn Off On hold music globally for Ring Central Audio Conference

Isaacson Miller would like to be able to turn this feature off so that when participants join they do not get the on hold music.
Guest over 2 years ago in RingCentral Phone 1 Under review

We need a delete button on the call register. Now, I have to click three times to delete a call from the list.

A delete button or icon on every line of the call log.
Shawn Miller 8 months ago in RingCentral Phone 0 Under review

Add Anker device support to headset controls

I have an Anker PowerConf S360 speakerphone. It is detected as a headset. When I press mute on the device, it is muted in RC but when I unmute on the device it does not unmute in RC until I press unmute a second time.
Greg Widener Ext 1171 8 months ago in Hardware 0 Under review

Fax Word Docs

I was able to fax files with .doc and .docx with .pdf Now, only .pdf's get through. I read there was an update that dropped the .doc extensions. Please bring this back.
Steven Dexheimer 8 months ago in RingCentral Web/Desktop App 0 Under review

Disable Incoming Call notifications

Disable the new call beeping notification sound for mobile and desktop app users.
Anthony Jabal over 1 year ago in RingCentral Admin Portal 2 Under review

Digital line as Outbound caller id

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.
Jessa Remo almost 2 years ago in RingCentral Admin Portal 0 Under review

Text confirmation for 2FA/MFA - Multifactor Authentication

Due to high pfishing and maliscious attacks with email, we would like to be able to receive MFA authentication via SMA/Text messaging like other major apps. It is much faster, and easier to accomodate if you are already on a phone call, or dont ha...
Jeff Holmes over 1 year ago in RingCentral Web/Desktop App 0 Under review