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Showing 4758

Ability to save RCV Chat history into a RC Team Messaging Space

Please allow for any chats that have taken place in an RCV meeting to be saved into a Team messaging space, this ensures collaboration can continue
Ty Stephens about 2 years ago in RingCentral Video 1 Under review

Enable all extension recordings on creation

Have a tick box that will enable call recordings on all extensions when they are created. When creating new extensions the recordings are not enabled and the option to enable is a totally different menu, so this is usually forgotten.
Trevor van Minnen over 1 year ago in RingCentral Admin Portal 0 Under review

Add longer louder Notification sounds

I am hard of hearing and use the longest loudest sounds for incoming texts. Please add sounds similar to Alarm on iPhone. Thank you!
Patrick Chandler over 1 year ago in RingCentral Mobile App 0 Under review

Support for virtual cameras (such as OBS Software)

Many users use OBS for streaming to YouTube and presenting through Zoom. OBS gives users enhanced video features not otherwise available from a basic video conferencing system. RingCentral does not currently support input video feeds from software...
Guest over 2 years ago in RingCentral Meetings & Webinar 2 Under review

Add reports to Dashboards as a widget

Once a useful report is created, it should be able to be added to a dashboard
Jeff Fairchild about 1 year ago in RingCentral Analytics 0 Under review

Allow Import/Export of Analytics Live Reports Dashboards or Assign View Permission Per Dashboard.

In the Live Reports interface, I can create a Public dashboard for anyone to view, or a private dashboard for only me. When creating the dashboards, I know exactly which queues to include, which sites, users, etc. The person who needs to view thes...
Jake Anhalt about 1 year ago in RingCentral Analytics 1 Under review

Create folders for fax

It would be helpful if I was able to create folders on the fax tab to separate faxes by day month and even year as well as importance of the received fax. This will be helpful in terms of not deleting previous faxes that have been received and not...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Show Limited Extensions in Contacts

We have users on wifi phones (Spectralink 8440) connected to RingCentral. This is accomplished through manual provisioning. These are limited extension users, and they do not appear in any Contact list whatsoever in the RingCentral app. The only p...
John Sauber about 2 years ago in RingCentral Web/Desktop App 0 Under review

On-demand recording for specific users for both phone call and meetings

This will be helpful in complying to client's privacy. We should be able to choose what user extension can use on-demand recording for both phone calls and video meetings.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Max Agent Click to Dial, from Browser/desktop

A simple but very useful feature to have.
Tony Puncher about 2 years ago in RingCentral Contact Center 0 Under review