Customer Ideas Portal

Increase SMS character capacity from 1000 to 2000

Please allow for any chats that have taken place in an RCV meeting to be saved into a Team messaging space, this ensures collaboration can continue

Currently, the "announcement before joining" feature of Ring Central Conference is broken in the sense that there does not have to be any actual audio recorded for it to still then connect the participant to the Conference. This is a HIPAA concern...

It would be helpful if I was able to create folders on the fax tab to separate faxes by day month and even year as well as importance of the received fax. This will be helpful in terms of not deleting previous faxes that have been received and not...

We have users on wifi phones (Spectralink 8440) connected to RingCentral. This is accomplished through manual provisioning. These are limited extension users, and they do not appear in any Contact list whatsoever in the RingCentral app. The only p...

This will be helpful in complying to client's privacy. We should be able to choose what user extension can use on-demand recording for both phone calls and video meetings.

A simple but very useful feature to have.

Like Zoom and Skype, when you select a browser window to share, there should be a thick, colored line that should highlight that browser window so you can immediately see which one is actively being shared. This is a basic feature of every other s...

Even though I have setup a custom user "Role" in RingCentral to block access to Call Recordings, if I give a user access to "Member Management" on a Call Queue, it gives them access to Call Recordings for all calls to the Queue. Access to call rec...

Many users use OBS for streaming to YouTube and presenting through Zoom. OBS gives users enhanced video features not otherwise available from a basic video conferencing system. RingCentral does not currently support input video feeds from software...