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Show Limited Extensions in Contacts

We have users on wifi phones (Spectralink 8440) connected to RingCentral. This is accomplished through manual provisioning. These are limited extension users, and they do not appear in any Contact list whatsoever in the RingCentral app. The only p...
John Sauber about 2 years ago in RingCentral Web/Desktop App 0 Under review

Max Agent Click to Dial, from Browser/desktop

A simple but very useful feature to have.
Tony Puncher about 2 years ago in RingCentral Contact Center 0 Under review

customize fax download location

By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Trends in Subscription Reports

Images go a long way in analyzing reports when presenting data. Especially when multiple points of data is to be entered into a report.
Andrew Siri about 2 years ago in RingCentral Contact Center 0 Under review

The ability to filter for Toll Free usage in analytics

It would be great to have the ability to filter for toll free usage so that as customers we can monitor our own usage and be aware of which numbers are the most active.
Guest about 2 years ago in RingCentral Analytics 0 Under review

Disable Emojis option

Add the ability to disable Emojis in the messaging pane. This is for instances when links to file folder locations are shared by some of this link is replaced with emojis.
Jacqueline McSorley over 2 years ago in RingCentral Web/Desktop App 0 Under review

Should not have to login every time I use the RC plugin in Outlook

I use two different computers during the day and when I switch from one to the other I have to login to the Outlook RingCentral plugin again! What a PITA!
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Alert users when being monitored

It would be great to have the option to enable alerts for users so that if they are being call monitored by someone they hear an audible alert.
Guest about 2 years ago in RingCentral Phone 0 Under review

Force Audio Announcement to Join Conference

Currently, the "announcement before joining" feature of Ring Central Conference is broken in the sense that there does not have to be any actual audio recorded for it to still then connect the participant to the Conference. This is a HIPAA concern...
John Warren over 1 year ago in RingCentral Phone 0 Under review

Add reports to Dashboards as a widget

Once a useful report is created, it should be able to be added to a dashboard
Jeff Fairchild about 1 year ago in RingCentral Analytics 0 Under review