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Salesforce plugin - please update the product so that it supports dependent drop down lists

Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce ...
Paul Fletcher almost 2 years ago in RingCentral Integrations 1 Under review

Emergency Address search drop-down should not show all other previously entered addresses

This is mostly a privacy concern, but also is very confusing for new users. When a new user is "selecting" their emergency address, this field should either show only the main company address, maybe also show any additional addresses from multi-si...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Short cut key for Close Window in Desktop App

Maybe its just me and I cant find the option but on my Mac I normally close windows with the shortcut key (command W) but it doesnt work on this app. Just a suggestion!
Rachel Knapp 8 months ago in RingCentral Web/Desktop App 0 Under review

Voice activated dialing

are you ever going to consider voice activated dialing instead of mouse or touch controlled?
Alice Frederick 8 months ago in RingCentral Mobile App 0 Under review

Default view of Teams to show membership

We use Teams to show different departments, and their availability to take calls. We would love "Teams" to have an option to default view to "show members" rather than share a file, create a task, or add an app. This would help reception and call ...
Deborah Croft 8 months ago in RingCentral Phone 0 Under review

Allow number search in the dialler to also look in the extension name field

If an extension has been named with a number or code as an identifier that isn't the same as the extension number, then the number or code used in the name is not searchable in the dialler. Entering numbers in the dialler should also look at the e...
Steve Lambert-Govier 8 months ago in RingCentral Web/Desktop App 0 Under review

1st and 3rd, 2nd/4th Saturday/Sunday toggle on/off button please

With a button similar to the attached screenshot, customers can create schedules for automation for opening/closing every OTHER weekend or EVERY other day of the week of their choice. This is a must! Would be helpful not only to your staff, but to...
Elizabeth Gallego 8 months ago in RingCentral Admin Portal 0 Under review

Remove "You're the only person here" message

Whenever I connect to a video call in my RingCentral App I get a green message that says "You're the only person here. Click "invite" below to add more people" Sometimes I don't want to invite anyone, and I just want to record a short in-person me...
Brian Hines over 1 year ago in RingCentral Video 3 Under review

Mask number for SMS

I want my clients to only see my mobile number for all calls and text / sms messages sent from my ringcentral account. I want to mask my RingCentral number with my mobile number for both calls and text/sms message.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Disable Email-to-Fax service for all users

We would like to be able to disable the Email-to-Fax service for all users at a central point. Also it would be good to be able to have a option to enable/disable whether a user is allowed to send faxes.
Joachim Klar over 1 year ago in RingCentral Admin Portal 0 Under review