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Add Bi-weekly feature to custom forwarding rule

Hello, Can I request a feature to add a "Custom Forwarding Rule" where we can select:- Bi-weekly => Every second Friday ( or Sat, Sun, Mon)- Every Second Friday or Sat.Sun,Mon OF course we can setup it manually with dates range, but this will e...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Automatically make member "Unavailable" for queue calls when "Signed Out"

When a member of a call queue signs out of their account (whether it's from the desktop app or mobile app), the system should mark that member as "Unavailable" for queue calls.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Granular permission Rules

Security restrictions be set at a granular level for ACD settings instead of blocking all or nothing (Ex: blocking a team prevents seeing that team in the directory.
Paige Holley 7 months ago in RingCentral Contact Center 0 Under review

A "jumper" number for others to be able to use so your Caller ID shows up when they call customers (For employees that don't have Ring Central)

We work with Shaw Communications. When we are calling customers, we are able to call into their VOIP system, go the correct way through the prompts, then a dial tone comes on the phone. At this point we dial the customers phone number and its SHAW...
Chris Bowman 7 months ago in RingCentral Phone 0 Under review

Prevent Voice mails for unregistered accounts

Like preventing outgoing calls for lines with no e-911 address assigned, shut off voice mails by default until the ext. is registered to an account that can access the voice mail. this would automatically be enabled once registration is completed ...
Ken OConnor 7 months ago in RingCentral Phone 1 Under review

Page to all phones on site

Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?
Guest over 2 years ago in RingCentral Phone 1 Under review

Re-add the "Pause" option for screen-sharers.

Helps the one sharing "pause" or freeze the view without having the meeting attendees watch your mouse open and close windows that may not be meant to be shown publicly!
Guest about 1 year ago in RingCentral Video 0 Under review

Memos on audit log

I would like to be able to post a memo on the audit log after I make a change. This would be useful to notate why changes were made for others looking back in the future
Justin Gord about 1 year ago in RingCentral Admin Portal 0 Under review

RingCentral Meetings Outlook plugin template no longer creating clickable hyperlinks

Hello. Our executives using RingCentral Meetings Outlook plugin are requesting that the template be restored to the way it was until recently, where the meeting URL has a space after it. This has Outlook show the URL as a clickable hyperlink even ...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

DTMF tones via speed dials

Would like the ability to add pauses and DTMF tones to speed dials within RC App so that the dtmf tones are dialed after pauses. Ex: 770-777-7777,,,12345#
LOUIS CUTAJAR over 1 year ago in RingCentral Phone 0 Under review