All ideas

Currently, robocall blocking must be enabled one at a time for user extensions. It would be easier if this setting (and trusted numbers) could be applied through a user template to many users.

It would be helpful to be able to send a group message directly to a team or department rather than having to input each individual person's name. For example, if I'm not a part of a specific team but want to send them a message, I would simply cr...

I want the call presence feature to work when there is an outgoing call. I do not current use call que because I am using the auto receptionist because I need to be able to use all my numbers for texting. The problem is, because I am using the aut...

Ring cental itself has the capability to take input from callers my phone, can this feeature be added to us ?

embedded RingCentral App in NextGen EHR. Screen pops, dialing, possibly call records and call recordings.

There is a defect, where the Skill Notification History report does not show the User ID when a skill is started by the auto-start checkbox when uploading a call list. Therefore when reviewing the Skill Notification History report, when auto-star...

It would be helpful to know what percentage of my sales reps are available to take calls during the day and what hours. This will help us determine staffing levels.

This function was lost in the upgrade. We need this back to quickly sort our fax transmissions. We need the field of "fax number" along with "name" (name of recipient). After the upgrade, there is only one field for fax number available.

This would be helpful in troubleshooting user issues and track appropriate usage. The logs should include any transmission details or error messages that could help identify the cause of failures as well as page counts.

It would be amazing for callers to be able to send a text directly from the IVR. Something like "Press 9 to send us a text" or something thereabouts. I don't know if it's technically possible, but if there could be some sort of speech to text or s...