All ideas

Whenever I connect to a video call in my RingCentral App I get a green message that says "You're the only person here. Click "invite" below to add more people" Sometimes I don't want to invite anyone, and I just want to record a short in-person me...

Isaacson Miller would like to be able to turn this feature off so that when participants join they do not get the on hold music.

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.

We would like to be able to disable the Email-to-Fax service for all users at a central point. Also it would be good to be able to have a option to enable/disable whether a user is allowed to send faxes.

Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce ...

It would be useful in a way that we can choose which users can we can disable the 2 Factor Authentication to, this way, we can track and increase security for certain users. This could also ensure that they don't sign in/use the app another device

It would be great if we could default a specific Salesforce object to be set as the screen pop source. For example, even if multiple Contacts are found to match the inbound phone number but only one Account matches, the integration would pop to th...

This is mostly a privacy concern, but also is very confusing for new users. When a new user is "selecting" their emergency address, this field should either show only the main company address, maybe also show any additional addresses from multi-si...

I want my clients to only see my mobile number for all calls and text / sms messages sent from my ringcentral account. I want to mask my RingCentral number with my mobile number for both calls and text/sms message.

Currently, when showing the active call it also shows to whom the person is talking or the phone number for the person, we would like a way to turn that off so that you can see they are on an active call but you can't see to whom they are talking.