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Analytics time frame in reporting

It would be nice when selecting a time frame to be able to select Sun ~ Saturday in addition to last business week Mon~Fri. We can do last 7 days and sort of make that happen with the day of the week we deliver the report, but we'd like to track c...
Richard Valenta 7 months ago in RingCentral Analytics 0 Under review

Message blocking in voicemail boxes

While we can turn off taking a message, you can't stop one from being forwarded to an extension or (from my understanding) stop texting features of an extension and/or faxing features if someone faxes to the direct dial number of an MVP account. I...
Richard Valenta 7 months ago in RingCentral Phone 0 Under review

Create a rule to select callers who have withheld their number.

Create a rule to select callers who have withheld their number. Currently you can only input numbers.
Biz Admin 7 months ago in RingCentral Admin Portal 0 Under review

Allow call handling custom rules to forward calls to main phone number

I need to have a phone number, that when direct dialed, forwards to the TOP level of the auto-receptionist for our main company phone, so that if we are open, the IVR menu plays and if we are closed, the call is sent to voicemail. Right now, I am ...
Dr. Dodson 400 7 months ago in RingCentral Phone 0 Under review

Change the color of the "green" available light/icon to a brighter shade

Change the color of the "green" available light/icon to a brighter shade. The lack of contrast makes it hard to see rather or not the user is available on most devised. A much brighter shade or different color all together would make it easier to see
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Need the ability to paste text without style.

In most apps (on Mac), you can paste without style (or matching style) by using shift-command-v, but this doesn't work in the RC desktop app. This is even more important due to the fact that there's no remove formatting option on the text styling ...
Chris Rosa over 1 year ago in RingCentral Web/Desktop App 0 Under review

Opt out of conversation in Meeting

I am forced to be in the group chat for my organization. Every time someone posts a gif or makes a comment i get a notification. Even though it is just a small red dot i need to check it every time because it might be a message to me. There is no ...
Guest over 1 year ago in RingCentral Meetings & Webinar 2 Under review

Park a call across federated accounts

My business shares two accounts across two buildings next to each other and only one main line number that's known, so being able to park a call and both accounts being able to see it would be useful.
Greg Rinehart over 1 year ago in RingCentral Phone 0 Under review

Add a way to see if a call queue had VM on the Phone

For Polycom phones for instance, be able to put the call queue on the presence, then light up or flash if there's a VM in the box
Greg Rinehart over 1 year ago in RingCentral Phone 0 Under review

Please bring back in-video duration time

It is extremely important to our group to be able to see the duration of video calls, but it seems to have gone away with RingCentral Meetings. Please consider bringing it back.
Crystal Ramos about 1 year ago in RingCentral Video 0 Under review