Skip to Main Content

All ideas

Showing 232

Scheduling video only within the RingCentral App

No description provided
Brita Rust almost 2 years ago in RingCentral Web/Desktop App 0 Already exists

Disabling Voicemail for All Users

No description provided
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Already exists

Allow Desktop & Mobile Ring Grouping for Call Handling & Forwarding

Right now, desktop & mobile can not be added to ring groups so it is only beneficial if you want to let it ring on desktop/mobile first for sequential or if you are using a simultaneous setup. If it can be part of a custom group you can have i...
Guest almost 2 years ago in RingCentral Phone 2 Already exists

Click-to-dial functionality within RC App

Need click to dial to function with the integrated app. RC Phone web browser integration is currently the only option
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

Plantronics Headset Integration in Desktop App

It would be fantastic if the new RingCentral App for Desktop would incorporate the same Plantronics/Poly headset integration that exists in the Phone app. Right now, when using a Plantronics headset, the modern Desktop app does not know how to han...
Jason Shiflet almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

Make un-assigning a number less cumbersome

I've had several scenarios where I needed to un-assign a particular number from a user and return it to our pool of available numbers. Currently, in order to complete that process, I have to: Create a temporary extension. > move the number to t...
Guest almost 2 years ago in RingCentral Admin Portal 0 Already exists

Forward fax to multiple recipient

I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email. Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

Scheduled Out of Office periods for "Accepting Queue Calls"

Our client services department has consistent schedules throughout the week. It would be nice to be able to set a "working hours" period where users are automatically taken out of the queue. Or likewise, set an "away" period automatically for lunc...
Matthew Pincoski almost 2 years ago in RingCentral Phone 1 Already exists

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
about 2 years ago in RingCentral Phone 3 Already exists

Allow access to glip chat while on a meeting!

With the recent updates, the meetings now use the glip app and there is no longer any way to participate in glip chat while on a meeting. This is a horrible impediment to productivity.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Already exists