Skip to Main Content

Customer Ideas Portal

Showing 3238

Wake Up Call Digital Receptionist

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.
Guest over 1 year ago in RingCentral Phone 0 Under review

Easily Copy Meeting Invite Content - Feature Request

Requesting for a feature where RingCentral application user can easily copy the Meeting Invite Content/Information without needing to start/schedule a meeting on the RingCentral application. Currently the app only has the option to copy meeting li...
Rossen Bon Deriada 8 months ago in RingCentral Web/Desktop App 0 Under review

Option to Disable "Choose How to Join Audio" pop-up for non-Ring Central Participants

-this feature would provide clients with the option to disable the pop-up -can reduce the amount of time for client's customers to start screen sharing as not all participants are computer savvy -can avoid possible audio reverb if a non-rc partici...
Franz Ferrey Gesmundo 8 months ago in RingCentral Web/Desktop App 0 Under review

Ability to have automatic pause and resume within UC

Currently, in CC, it is an extension in chrome that is installed that pauses the call and screens from recording when a specific website is opened. then then the website is closed it then resumes the recording. Northern Safety Co. Is looking for t...
Mallory Garcia 8 months ago in RingCentral Phone 0 Under review

Eliminate a missed call notification from a internal extention

if you use the system for a access gate, who ever doesn't pick up gets a missed call notification.
Micheal Tardoni 8 months ago in RingCentral Phone 0 Under review

Warn before closing RingCentral Desktop app

As a company we want the RC app open on everyone's desktop to allow for chat and collaboration. People that like to use one app at a time and close it (often full-screen app users) may accidentally close the app and disconnect themselves from RC. ...
Mitch Turner 8 months ago in RingCentral Web/Desktop App 0 Under review

Android incoming/outgoing call integration with Zoho CRM

It does not seem like the existing integration with Zoho CRM works from RingCentral Android app. It does not allow to create CRM contact from incoming call/message. Does not allow to read/create any info for contact in CRM. Also, "Send Text Messag...
J and M Guttering 8 months ago in RingCentral Integrations 0 Under review

Reports: Voicemail Filter with the ability to listen to other extension voicemails.

Can you add a filter for voicemails under the reports tab? After you select a specific extension you can filter by several factors under "types of calls" but not voicemail. This would be a nice feature for when an agent is out sick or vacation. Al...
Connor O'Laughlin 8 months ago in RingCentral Web/Desktop App 0 Under review

Permit Retroactive Archiving of Data in the Archiver

I assumed the Archiver would permit me to save the past 90 days of data residing in RingCentral. This does not appear to be the case, though. The Archiver only allows me to save data going forward. So I must watch helplessly as my last 90 days of ...
Bruce Yerman 8 months ago in RingCentral Integrations 0 Under review

Automatically share meeting recording with all participants invited

Automatically share recording with all participants invited, instead of having to manually go to the recording page then share. We have daily meetings that are recorded, not all employees can attend. Would like to have it automatically shared with...
Leanne K over 1 year ago in RingCentral Video 0 Under review