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Have RCV recognize busy/not busy from Calendar integration so non-meeting appointments don't show

When calendar is integrated, RCV is listing all "appointments" even though they are not video/meeting related and showing Status as Busy. Would like to have a way to filter Non meeting calendar entries so that only true meeting are showing.
Tammie Phillips over 1 year ago in RingCentral Video 0 Under review

Ability to Export the QoS Dashboard of a Meeting

To allow our participants and executives to have a referable document or visual showing the results of a meeting. The ability to simply copy the Jitter and other basic statistics is not enough. We have been Screen printing/snagging to piece togeth...
Guest about 1 year ago in RingCentral Analytics 0 Under review

Dial in number for US and CA number display in RCV invitation

If the account is Canada (or US ) and schedules a meeting in RCV, I want to display CA and US numbers on my invitation for dial-in, like in RCM feature. Currently showing CA number only since my account is Canada.
Guest over 1 year ago in RingCentral Video 1 Under review

Conversations with terminated employees need to remain available to view and/or convert to team

When colleagues leave the company, any direct messages with them and/or with other people disappears from the left panel in the desktop app. The only way to find it is to search for a keyword in the conversation and then open that conversation fro...
Genevieve Riverin over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add RC meeting details to Outlook on iOS

Would be great to integrate RC as an Add in to Outlook on iOS so we can add RC meetings details to Outlook Calendar invites on the iPad and iPhone.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Updating Music on hold for Call Queues

There just has to be a better way to manage and update the MOH that plays for the call queues. We have over 200 call queues and it is a royal pain to update each call queue for an upcoming holiday and then again after the holiday. It takes hours! ...
Debra Ceeko about 1 year ago in RingCentral Admin Portal 0 Under review

Show call groups user is assigned to and add/remove call groups from the user account page

In general, I really wish the user's account page resembled AD a bit more in terms of the information present in one singular location. Id like to be able to open a user's account and see all the call groups that that user is in. While we are at i...
Gaege Rivera - 1603 about 1 year ago in RingCentral Admin Portal 0 Under review

Text to Speech to Overhead Paging via RingCentral App

Have the ability to type out a message in the RingCentral app, and send that message to a RingCentral Overhead paging group. The message would be converted from text to speech. This would be helpful in our retail environment in two main situations...
501 - Keith Office about 1 year ago in RingCentral Web/Desktop App 1 Under review

Glip: Create task as Zapier action

We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Option to Disable Notification for a single Co-Recipient

Make it possible, on a person by person basis, to DISABLE sending e-mail notifications to people that are Co-Recipients to an extension. Without this, the only way a person can stop notifications from the shared extension is for them to disable no...
Paul Dobbs about 1 year ago in RingCentral Phone 1 Under review