Skip to Main Content

Customer Ideas Portal

Showing 3278

Key Code to roll phones over to After-Hours

Integrate a Key Code to roll phones to the after hours extension until the next business day.
RC Admin 8 months ago in RingCentral Admin Portal 0 Under review

Add "Zoho WorkDrive" app to RingCentral Archiver App integrations

As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the wh...
Jason Hay 8 months ago in RingCentral Integrations 0 Under review

Prevent hotdesk digital lines from showing in directory

When calling a user from the dialpad of the desktop app, it shows their extension, direct number, and the digital line of the hotdesk phone they last used (even though they are no longer logged in). Can you remove hotdesk lines from showing in the...
Josh Klein over 1 year ago in RingCentral Web/Desktop App 0 Under review

Can you include a feature that allows me to see if calls are made from the mobile app or desktop please?

This is useful because it allows me to diagnose when reps are making calls of very short duration i.e. if they are 'gaming' or if there is another reason for this happening.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

A Meeting Co-Host is not able to rename another Co-Host

Meeting co-host need to rename other co-hosts
Steve W. over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Handsfree Voice Assisted Dialing

We're an organization of recruiters and sales staff that are now 90% working from home. During the pandemic we all started using our cell phones - because we hadn't migrated to Ring Central (which we did Summer 2021). Staff are used to saying "Sir...
Tim Nelson 8 months ago in RingCentral Mobile App 1 Under review

Add an editable title to pinned posts

When a post is pinned to a conversation, what the pinned side-tab shows is the first few words from the pinned post. But unfortunately, those first few words generally don't identify what is in the pinned post -- e.g. it might start with "I though...
Genevieve Riverin 8 months ago in RingCentral Web/Desktop App 2 Under review

Retrieve data In Ring Central Video Meetings

Retrive past chats, pictures and videos on Ring Central Video platform
Anthony Jabal 8 months ago in RingCentral Video 0 Under review

Allow custom role creation on admin dashboard

Hello, I'd like the ability to be able to create custome roles for users, I have a user who needs to be able to review reports and user information but because of security concerns we do not want this user to have super user access to the platform...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Recurring Meetings: For it to have an option to select days of the week

As of the moment, we need to create 2 weekly recurring meetings (one on Tuesday and one on Thursday) because the schedule options are only daily/weekly/monthly. It would make it easier if there was an option to select the days of the week that you...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review