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Customer Ideas Portal

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Settings button that brings you to the website to see the call log

I needed to see my call log and in the old (wonderful, best EVER) app I could simply hit settings a couple of times and it would bring me to the website where I could update my voicemail and check my call log. Now, I have to go to the website and ...
Joanne Gorecki 8 months ago in RingCentral Phone 0 Under review

Different contact numbers for different tier support

Ring Central should seperate different tier supports. Cases that were transferred to Tier2 supports should communicate with Tier2 support. It is very time comsuming if your case is handled by tier2 support then answered by Tier1 then will be trans...
Norie Cueto (GCC) 8 months ago in RingCentral Web/Desktop App 0 Under review

Allow RingCentral meetings on Logitech Tap with Microsoft Teams

Our company has several Logitech Taps with Microsoft Teams as meeting room solutions. Internally everyone uses Teams and this works great. There are other organizations that we have meetings with regularly and they use RingCentral. Is it possible ...
Andrew Wofford 8 months ago in RingCentral Rooms 0 Under review

daily dial count

A daily dial count as some of us are required to have a daily dial out number/goal. It would be convenient to see a running total of dials as we dial, then a day total and then perhaps a weekly and monthly view. The daily view count would be fanta...
Jacqui Land 8 months ago in RingCentral Phone 0 Under review

Ability to select the amount of times the auto-receptionist repeats herself without caller action

The default amount of times it repeats itself is 3. But if it's a collect call the call would drop before the recording finishes the 3 cycles. We would prefer to select the amount of times it repeats.
Diana Nunez 8 months ago in RingCentral Phone 0 Under review

CREATING EVENTS; YOU SHOULD BE ABLE TO CLICK THE TIME AND IT COMES TO THAT SPECIFIC DATE

Would make life easier if you could press the time in the events and it make the event on the same time and date like it used to be. As well as to show the actual day ex. Monday, Tuesday while looking at day to day Calender.
Shevina Davis 8 months ago in RingCentral Web/Desktop App 0 Under review

adding 5 minute increment

Please add 5 minute increments in the office hours times. This way I can close my office phones 5 minutes before we close VS at 5pm. I would like to have my phones stop at 4:55 pm.
Manager Station 8 months ago in RingCentral Phone 0 Under review

Adding 2 expansion modules for VVX 450

We want to have presence for the whole organization. We would like to have this feature added for the polycom. We need it badly. We only have access to one expansion.
Ashbourne Clarke 8 months ago in Hardware 1 Under review

google chrome extension integrated with RC app web version

requesting for google chrome integration for the RC app web version in terms of templates.
John Ramirez over 1 year ago in RingCentral Web/Desktop App 1 Under review

Allow for custom Dial by Name greeting.

We have a professionally recorded dial by name greeting. Says the same thing but using the same voice we use for our auto attendant and on-hold recordings.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review