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To be able to drop in a CSV file and then be able to broadcast through SMS messaging to 100 ++ recipients

Import a group CSV file 2. Create text blast 3. create the group from existing CSV file4. add text, image and emotions 5. click and send
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Separate option for user that can park and user that can accept private park location

By default, you can choose extensions to private parking which can do both parking and answer parked calls. Hope there will be a toggle button to choose extensions that can only park to that group and separate toggle button for the ones that can a...
Jessa Remo over 1 year ago in RingCentral Admin Portal 0 Under review

Please list Sienheiser SDW 3 BS & SDW 60 HS a compatible device.

We have 80 devices on site, the base unit would create a dial tone for incoming calls this has now stopped working for all users across the site. It works for Microsoft teams. We are using epos connect to configure the devices via an online portal...
Guest over 1 year ago in Hardware 0 Under review

Add Trusted Caller and Allow Changing Robocall message to Auto Receptionist

It would be useful to be able to change the default message when Robocall Block is enabled and add a 'Trusted Caller' whitelist to the Auto-Receptionist. This would allow us to let people know their call has been blocked as suspected robocaller th...
Burt Abreu 8 months ago in RingCentral Admin Portal 0 Under review

Schedule a Webinar on Someone's Behalf

An RC webinar licence-holder should be able to schedule a webinar on someone else's behalf, allowing them to start and end the webinar without the licence-holder being present.
Fanny St Hilaire 8 months ago in RingCentral Meetings & Webinar 0 Under review

Auto populate HUD Extensions with assigned can be monitored group members

So in Ring central as an Admin, you are able to create Call monitoring- groups. Each group has the "Can monitor" and the "Can be monitored". But in order for a "Can monitor" to view the "Can be monitored" members in their Ring central app, they ha...
Joel Okyere 8 months ago in RingCentral Web/Desktop App 0 Under review

Disable Group Calendar Notifications

When I create an event on the calendar for a group, it automatically sends out a notification to the group chat that I have created an event. It overwhelms our group chat when I have 30 events that I'm creating in a month! I would like to be able ...
Will Spragg 8 months ago in RingCentral Web/Desktop App 1 Under review

Allow RingCentral dialer and the Outlook Plugin to call number with "/" symbol

>calls to number with "/" symbol not going through >can not delete the character because we use the outlook plugin to dial a number from a signature without editing it. Because of an old standard the "/" is still used to separate the area co...
Francez Franco. Gonzales. 8 months ago in RingCentral Integrations 0 Under review

Voicemail Ringback

Call the user with a prerecorded message alerting them they have a voicemail waiting.
Guest about 2 years ago in RingCentral Phone 0 Under review

Include voicemail calls in call log

Currently, the call log portion of the app doesn't include calls that resulted in voicemails, even in missed calls. This seems weird. Voicemails can continue to be separated into their own section, but why cant I find the call in the "All Calls" s...
Guest about 2 years ago in RingCentral Phone 0 Under review