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Text-to-email, and voicemail transcriptions to email font point size is WAY TOO SMALL.

When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...
Steve Ochs about 1 year ago in RingCentral Phone 0 Under review

Add an option to ask participants for consent when a recording starts.

This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.
Mark Travers about 1 year ago in RingCentral Video 0 Under review

Ability to whitelist a single or multiple numbers in a blocked country.

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...
Guest over 2 years ago in RingCentral Phone 1 Under review

A text to speech option on call queue like the IVR menu prompt

A text to speech option on call queue like the IVR menu prompt
Ryan Resultay over 2 years ago in RingCentral Phone 0 Under review

Change Text Interface Back to show list without opening a text

Can you please change the interface back to where the texts would show as a list and we click the one we want to open, instead of how it now automatically opens the most recent text when you go to texts? I don't like how I can accidentally open on...
Melissa Plante 7 months ago in RingCentral Web/Desktop App 0 Under review

Phone app shows me as offline when the app is not in use. I don't get incoming calls because it shows me as offline.

Incoming calls don't come through to my phone. I use the desktop app to send texts. I use the phone app to answer incoming calls. I'm unable to change that offline setting from my end. I have to get with customer support for assistance and the wai...
Megan Petty 7 months ago in RingCentral Mobile App 0 Under review


No description provided
Guest 7 months ago in RingCentral Analytics 0 Under review

Export of all Fax User Data

The ability to export all fax user data is needed to avoid having to manually view the data through the users. Currently, the export only shows the main user data, but not any sub-user data of those who are configured to send and receive faxes or ...
Donnie Brewer 7 months ago in RingCentral Admin Portal 0 Under review

Warm Transfer Voicemail

Add an option to record a message for recipient before forwarding a voicemail to them through desk phone.
Phonehub 1 - Potaia over 2 years ago in RingCentral Phone 0 Under review

Staffing Available for individual WEM Skills

Provide the staffing numbers (Scheduled, Required, Variance) by interval in the Intraday Manager down to the WEM skill level. Right now it is useless to me since I have multiple WEM skills across multiple departments.
Guest over 2 years ago in RingCentral Contact Center 0 Under review