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Active Call Duration Tracker

Is there a way to view the active call's duration without doing the calculation from the call's start time or waiting for the call to end? Could be accomplished through live reports, presense, or call log. This would be hugely beneficial to help k...
Joseph Stigliano 8 months ago in RingCentral Admin Portal 0 Under review

Execute Command on Answer

The execute command option in the RingCentral Phone application runs when the phone starts ringing. I would like an option to have the command run when the call is answered
Guest about 1 year ago in RingCentral Phone 1 Under review

Text-to-Speech for SMS

Text-to-Speech for SMS
Guest about 1 year ago in RingCentral Mobile App 4 Under review

Make RingCentral Meetings Rooms compatible with all features of RingCentral Meetings or RingCentral Video

Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.
Guest about 1 year ago in RingCentral Rooms 0 Under review

Automatically make member "Unavailable" for queue calls when "Signed Out"

When a member of a call queue signs out of their account (whether it's from the desktop app or mobile app), the system should mark that member as "Unavailable" for queue calls.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow E911 Addresses to be added to end user accounts with a simply one address or site selection.

Allow E911 Addresses to be added to end user accounts with a simply one address or site selection. At one time you could update end user accounts E911 Address by simply searching for the location and selecting it and it would automatically populat...
Vivian Mitchell 8 months ago in RingCentral Admin Portal 1 Under review

Allow Admins with Site Specific selected the ability to initiate a Reset and Assign on end user Accounts.

Allow Admins with Site Specific selected the ability to initiate a Reset and Assign on end user Accounts. This will provide proficiency in provisioning disabled accounts and limit the number of users assigned to Site 'Company' to defer from non wa...
Vivian Mitchell 8 months ago in RingCentral Admin Portal 0 Under review

RingCentral Meetings Outlook plugin template no longer creating clickable hyperlinks

Hello. Our executives using RingCentral Meetings Outlook plugin are requesting that the template be restored to the way it was until recently, where the meeting URL has a space after it. This has Outlook show the URL as a clickable hyperlink even ...
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Firmware update: T46S to work with Plantronic Voyager UC [bluetooth]

Yealink T46S firmware used by RingCentral is an older firmware that is not compatible with our user using a Plantronics Voyager UC via Bluetooth connection. Firmware ver 66.85.0.5 is a newer version which we used to have with Vonage which perfectl...
Guest almost 2 years ago in RingCentral Phone 0 Under review

Meeting title in recordings title

When recording a video call (from an invite) and it saves it. Could it have the video call's title as the recording name? instead of having "RingCentral Video Meeting". it doesn't help differentiate meetings.
Kuldip Gangarh 8 months ago in RingCentral Video 0 Under review