All ideas

If we are away from the office, and the calls transfer to our Iphones or Samsung Galaxies, for it to have a different ringtone than our regular ringtone, so we can know that this is a client calling our office, or it is our mom calling us. Make a ...

To have a separate pane for sent items, SMS MS Teams

Allow for automatic RingCentral video meeting transcription and recording. Similar to automatic meeting recording in RingCentral Meetings.

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.

Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.

Admins need the ability to remove the change freeze on user account phones once the phone is received. I should not have to open a ticket to assign a phone to a user because a new phone was ordered, received and not updated on RC and the shipping ...

A way to change the dialling code so that it appears as if you are calling from a local number each time

This feature already exists in Zoom and is mentioned in the RC settings thought it does not exist in practice. To be able to easily connect a 3rd party AI captioning software such as webcaptioner.com would be much easier than typing captions and m...

I like the "call me" feature but it's not super useful when I am already in a position to log into the app to direct the meeting to "call me". We have several meetings throughout the day, and occasionally I am in between offices or the bank or at ...

We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.