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Have a setting when calls are transferred from our office phones to our personal phones, the sound (notification, ringtone) be different than our personal ringtone

If we are away from the office, and the calls transfer to our Iphones or Samsung Galaxies, for it to have a different ringtone than our regular ringtone, so we can know that this is a client calling our office, or it is our mom calling us. Make a ...
Delma Ramirez almost 2 years ago in RingCentral Phone 1 Under review

A separate right pane alignment for RC app dedicated for sent items, SMS MS Teams

To have a separate pane for sent items, SMS MS Teams
Mark Ramirez 8 months ago in RingCentral Web/Desktop App 0 Under review

Automatic RingCentral Video Transcription and Recording

Allow for automatic RingCentral video meeting transcription and recording. Similar to automatic meeting recording in RingCentral Meetings.
Cory Barnes 8 months ago in RingCentral Video 0 Under review

when i message or try to contact any inactive user , i will automatically get a message or pop up like " this user is not active" or " This User is Not Available".

its is userfull becuase every user have not admin rights , so he or she is not able to understand whether that user is active or not.
Manish Tiwari 8 months ago in RingCentral Phone / RingCentral Web/Desktop App 1 Under review

Allow phone assignments without adding a new number

Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.
Joseph Williams 8 months ago in RingCentral Admin Portal 5 Under review

Grant ability for Admins to remove holds on phones being updated

Admins need the ability to remove the change freeze on user account phones once the phone is received. I should not have to open a ticket to assign a phone to a user because a new phone was ordered, received and not updated on RC and the shipping ...
Joseph Williams 8 months ago in RingCentral Admin Portal 0 Under review

Changing Dialing Codes

A way to change the dialling code so that it appears as if you are calling from a local number each time
Simon King 8 months ago in RingCentral Phone 0 Under review

integration for 3rd party captioning software

This feature already exists in Zoom and is mentioned in the RC settings thought it does not exist in practice. To be able to easily connect a 3rd party AI captioning software such as would be much easier than typing captions and m...
Guest almost 2 years ago in RingCentral Integrations / RingCentral Meetings & Webinar 0 Under review

Ability to select "Call Me" Feature option in advance of meetings or default setting

I like the "call me" feature but it's not super useful when I am already in a position to log into the app to direct the meeting to "call me". We have several meetings throughout the day, and occasionally I am in between offices or the bank or at ...
Guest almost 2 years ago in RingCentral Meetings & Webinar 1 Under review

App or Integration with Lead Docket and Filevine

We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.
Guest almost 2 years ago in RingCentral Integrations 4 Under review