Customer Ideas Portal

The call Organizer should be able to designate the time zone of a scheduled meeting directly on the scheduling page. Currently, the scheduling time is fixed to the organizers extension. Example: If I'm in an airport using my laptop, I can't schedu...

It would be nice to give speakers/presenters a visual queue on how much time they have left. People often present for longer than their allotted time because they are unaware of how much time they have used. Maybe have it hover over a shared scree...

Why is it useful? • It will be useful because like many other company we have a long lists of number that need to be input as blocked numbers. Who would benefit from it? • It will benefits the admin users as it will ease the process. Ho...

Setting up some programming to have your voicemail read a user's custom status would be very helpful so users didn't have to setup a new voicemail recording every time they were going to be out of the office for any extended period. Something like...

It allows for constant play of music/message on hold. Not the current restart or play from the beginning file upload. this would require a SIP Integration.

In existing RC ( MAX agent ) call-flow design, conference room can be connected up to total (3) parties including a host. Request is to add more than three caller’s in conference room and ability to put callers on “HOLD” during the live conference...

We lose some inbounds calls because our IVR may not provide the correct option for the caller. Example: directory choosing by name, requires 3 letter names. We have some two letter names. Can't figure out how to offer "enter extension number" opti...

I am wondering if RingCentral would allow a feature with an option to view more contact information such as Name, Title, Company, and Notes when viewing in Contact. More specifically, under Quick View or Personal. I work with insurances direct con...

I wish i could create a poll with custom options like on Facebook. It would be used to nail down meeting times and dates, asking a group of people what status they are on, is anyone having issues with... . This is in regards to the CHAT and be loc...

Currently, even though a group manager can view call logs from members of his group, they must first select the extension they want to view, otherwise no call logs are available to view. Please fix the filters, so that when all extensions are sele...