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Customer Ideas Portal

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Add Time Zone Designation for Organizer of Call

The call Organizer should be able to designate the time zone of a scheduled meeting directly on the scheduling page. Currently, the scheduling time is fixed to the organizers extension. Example: If I'm in an airport using my laptop, I can't schedu...
Guest about 2 years ago in RingCentral Video 0 Under review

Add a Visible Timer to Meetings

It would be nice to give speakers/presenters a visual queue on how much time they have left. People often present for longer than their allotted time because they are unaware of how much time they have used. Maybe have it hover over a shared scree...
Guest almost 3 years ago in RingCentral Meetings & Webinar 1 Under review

Multiple input or uploading of number list for blocked numbers

Why is it useful? • It will be useful because like many other company we have a long lists of number that need to be input as blocked numbers. Who would benefit from it? • It will benefits the admin users as it will ease the process. Ho...
(302) 449-4903 Admin Jay Janno Mark Angelo 7 months ago in RingCentral Admin Portal 0 Under review

Voicemail reads status

Setting up some programming to have your voicemail read a user's custom status would be very helpful so users didn't have to setup a new voicemail recording every time they were going to be out of the office for any extended period. Something like...
Austin Hamann 7 months ago in RingCentral Phone 0 Under review

CUBE Music streaming for business

It allows for constant play of music/message on hold. Not the current restart or play from the beginning file upload. this would require a SIP Integration.
CHERYL T 7 months ago in Developer Platform and APIs 0 Under review

To add more than (3) callers in conference call

In existing RC ( MAX agent ) call-flow design, conference room can be connected up to total (3) parties including a host. Request is to add more than three caller’s in conference room and ability to put callers on “HOLD” during the live conference...
Tcs voice2 7 months ago in RingCentral Contact Center 0 Under review

Tracking lost inbound calls

We lose some inbounds calls because our IVR may not provide the correct option for the caller. Example: directory choosing by name, requires 3 letter names. We have some two letter names. Can't figure out how to offer "enter extension number" opti...
Ed Vogt 7 months ago in RingCentral Analytics 0 Under review

Create a Contact Category or have the ability to View More Contact Info under Contact View / Or

I am wondering if RingCentral would allow a feature with an option to view more contact information such as Name, Title, Company, and Notes when viewing in Contact. More specifically, under Quick View or Personal. I work with insurances direct con...
Kinnaly Amodio 7 months ago in RingCentral Web/Desktop App 0 Under review

Create a Poll Feature

I wish i could create a poll with custom options like on Facebook. It would be used to nail down meeting times and dates, asking a group of people what status they are on, is anyone having issues with... . This is in regards to the CHAT and be loc...
Guest about 1 year ago in RingCentral Analytics 0 Under review

Allow a group manager to view all call logs for his group - fix call log filtering

Currently, even though a group manager can view call logs from members of his group, they must first select the extension they want to view, otherwise no call logs are available to view. Please fix the filters, so that when all extensions are sele...
Kristina Tothova about 1 year ago in RingCentral Admin Portal 0 Under review