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I use my phone for personal and business. It would be nice to have it more separated. Where I can set a different ring tone and keep my contact separated. For example keep my personal contact off of ring central but I can add my customers on.

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Guest almost 4 years ago in RingCentral Web/Desktop App 0 Under review

multi

https://www.kixie.com/ Ring Central is better product just have to create a feature and that feature will do the need full as above company product does it nicely. Call 4 numbers and one person answers, the system disconnect the other 3 calls. - (...
Pushpinder Puri 8 months ago in RingCentral Contact Center 0 Under review

Two-Factor Authentication (2FA)

It would be nice to be able to remove 2FA from some user accounts but keep 2FA on others. Right now it all or nothing for 2FA.
Nick Leiby 8 months ago in RingCentral Admin Portal 0 Under review

Graphs showing individaul/ user KPIs

Under, Performance reports, you are given KPI info in a graph form, for the company as a whole. what we are asking for the graph to be available for the user information as well.
Hajri Tonuzi 8 months ago in RingCentral Analytics 0 Under review

Option to remove RNA state

Would like to have the option to disable RNA state for all agents
Saul Rodriguez 8 months ago in RingCentral Engage Voice 0 Under review

Make task replies column resizable/more prominent in task view of Ring Central App

Once a task is created in the app, the UI offers the original task in the left column taking up most of the space and the ongoing conversation (replies) is constrained to a much smaller column. The task replies are where we spend much more time so...
Bob Murdoch 8 months ago in RingCentral Web/Desktop App 0 Under review

Having the employees see how many calls they took

I think allowing them to see their numbers would be beneficial - like a scoreboard that could be toggled on and off .
Cynthia Bernier 8 months ago in RingCentral Phone 0 Under review

Add ability to view Google Calendar in RC App

You can create a meeting in Google Calendar with the RC app but being able to use the RC app as the primary tool for collaboration would be great and viewing Google Calendar would be essential for this.
Randy Olsen almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Right align sent messages within Direct and Teams Messages

It is helpful to differentiate between my messages (messages sent) and messages from others (messages received). This allows me to easily differentiate messages within a discussion.
Rob Leasure almost 2 years ago in RingCentral Web/Desktop App 0 Under review

control volume option for notification on RC App mobile

please add a control control volume option for notification on RC App mobile on IOS especially for incoming calls
John Ramirez almost 2 years ago in RingCentral Web/Desktop App 0 Under review