All ideas

This is a MUST, and I need it NOW, I'm in contact with support. Currently Limited extension Phone Ring only 4 time, then hang up. I'm many hundreds of then used in retirement and nursing homes. The Problem is 4 ring(20 seconds), don't Give the Res...

Looking for a way to limit the scope of the Audit Trail access to only specific departments/teams/extensions without full access to all sites and the company.

Disable the option for a user to change their display name associated with their assigned number. Allow it to only be changed by admins.

Having the opportunity to automatically message customers with a link for an online form or giving them instant access to information on your website would be a great addition to a callers experience and an immense time saver. Removes the wait tim...

Add a way to easily tell what call groups, etc. a User is configured for. That way, if a user is leaving the company, it is easier to see what call groups will be impacted. We do not want to have to go through each Call Group when a user leaves to...

Adding this feature would force a caller to choose from one of the call queues that is set up. This helps to route the call better and to gather more accurate data.

Unmerge Merged Call in RingCentral App

It would be great to be able to select whether or not you'd like to have the sender know if you've read their message without responding. This would be exceptionally helpful for when on video calls.

I would love to have a setting to be able to shut myself off from receiving incoming calls but not fully "do not disturb" so I can hear when people message me directly or if there is communications in chats. If we have it on DND now people message...

I'd like to add text to the paging screen? I'd like to add the paging extensions that can be pressed. Much easier that passing out phone cheat sheets that everyone loses. Using Mitel 6940 units