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All ideas

Showing 4758

Selecting multiple call queues

In user settings / group memberships , it would be a good option to be able to select mutiple call queues at the same time when you want to remove the user from them .
Nicolas Merle 7 months ago in RingCentral Admin Portal 0 Under review

Call Log to only display calls for sites assigned to Admins - and not all Company Calls

Admin Cortenay Colling would like Admin portal Call log, to display calls for her sites only - and not All calls arriving to Company. Per Admin she had this future in the past - but is no longer present
Joni Test Extension about 1 year ago in RingCentral Admin Portal 0 Under review

Allow caller to leave voicemail or choose to have a text back to start text communication

Other companies have an option of choosing a text back rather than leave a voicemail, I see this was brought up by other people, will it be rolled out soon? Would rather not have to change providers, but the world is changing to text and we have t...
Robert Thyr about 1 year ago in RingCentral Admin Portal 0 Under review

Remove Message Tab Completely for Specific Users

Retail/Hospitality customers need the ability to remove message completely for small number of users but have enabled for the greater account. Currently there is not a way to support this as the custom role will remove messaging completely at the ...
Nicole Foxworth over 2 years ago in RingCentral Mobile App 2 Under review

Display Incoming Caller ID to Busy Call Queue Member

Call Queue member is a manager that would like to see incoming calls to her branch when she is already on a call so that if the call is one she is waiting for she may end the call she is on and take the call.
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

Tekion crm integration

This is a new car dealership platform that many dealerships are moving to.
Mike Walling over 1 year ago in RingCentral Integrations 2 Under review

Ring Central Video - Default Audio to Dial In

Currently in the Ring Central Video Settings the Audio can only be defaulted to the computer speakers/mic or a headset tied to the computer. Add the ability to default the audio to "dial in" allowing the user to use a desk phone to call in. Not al...
Nathalia Foster over 1 year ago in RingCentral Video 0 Under review

Multiple input or uploading of number list for blocked numbers

Why is it useful? • It will be useful because like many other company we have a long lists of number that need to be input as blocked numbers. Who would benefit from it? • It will benefits the admin users as it will ease the process. Ho...
(302) 449-4903 Admin Jay Janno Mark Angelo 7 months ago in RingCentral Admin Portal 0 Under review

Voicemail reads status

Setting up some programming to have your voicemail read a user's custom status would be very helpful so users didn't have to setup a new voicemail recording every time they were going to be out of the office for any extended period. Something like...
Austin Hamann 7 months ago in RingCentral Phone 0 Under review

CUBE Music streaming for business

It allows for constant play of music/message on hold. Not the current restart or play from the beginning file upload. this would require a SIP Integration.
CHERYL T 7 months ago in Developer Platform and APIs 0 Under review