Customer Ideas Portal

I'd like some help with exporting specific users based on extension and number only

In user settings / group memberships , it would be a good option to be able to select mutiple call queues at the same time when you want to remove the user from them .

Being able to see the status of other users would be very beneficial. Even just simple statuses like offline, online, available, away or busy would help enormously. Our old phone system let us see when other users in the system were online, availa...

This would help us understand metrics for specific marketing numbers without having to export this into excel to find the total amount of calls.

Customer business process requires the Caller ID or the number of the parked calls in the HUD of the RingCentral Phone Apps.Older version shows the Caller ID in the parked calls but the latest version now shows Caller Name.

On my Cisco 8861, I am unable to program the softkeys to dial out to any number outside of a ringcentral extension assigned to us. If I want to program a speed dial to a customer, or assign an intercom to an extension as a speedial(blf key) it is ...

Hello! How do I remove a user from Messaging that does not have an extension assigned to them?

In the RingCentral system, when a user's location has been detected to have changed the RingCentral system prompts said user to update their emergency location. What we would like to be able to do is receive a web-hook event when this happens inst...

MAX can create custom phone directories today, but is missing some important features. End-users should be able to add their own custom phone directory, for their own contacts (An administrator can add these today and assign it directly to that ag...

It would be extremely helpful to send incoming calls that do not have a phone number, or any callers not listed in company or personal contacts, to be sent directly to voicemail. That way we do not get bothered by spam calls, but if call is legit,...