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All ideas

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Create a Contact Category or have the ability to View More Contact Info under Contact View / Or

I am wondering if RingCentral would allow a feature with an option to view more contact information such as Name, Title, Company, and Notes when viewing in Contact. More specifically, under Quick View or Personal. I work with insurances direct con...
Kinnaly Amodio 7 months ago in RingCentral Web/Desktop App 0 Under review

Tekion crm integration

This is a new car dealership platform that many dealerships are moving to.
Mike Walling over 1 year ago in RingCentral Integrations 2 Under review

Ring Central Video - Default Audio to Dial In

Currently in the Ring Central Video Settings the Audio can only be defaulted to the computer speakers/mic or a headset tied to the computer. Add the ability to default the audio to "dial in" allowing the user to use a desk phone to call in. Not al...
Nathalia Foster over 1 year ago in RingCentral Video 0 Under review

Visible Status of other Ring Central Contacts

Being able to see the status of other users would be very beneficial. Even just simple statuses like offline, online, available, away or busy would help enormously. Our old phone system let us see when other users in the system were online, availa...
Marshall Goodwin about 1 year ago in RingCentral Phone 0 Under review

Add shared calendars for Office 365 sync integration

Allows users who manage public calendars easier access for Ring Meetings
Intelesys Admin 7 months ago in RingCentral Web/Desktop App 0 Under review

Live Training on Analytics

A live training in the analytics. Each office utilizes the data in a unique way and surely would benefit from this
April Rosado 7 months ago in RingCentral Analytics 0 Under review

Remove users from report

Add the function to exclude users the same as e can exclude call queues now.
Guest 7 months ago in RingCentral Analytics 0 Under review

Sort Performance Call Log Report by Users Extension

We need to be able sort the call log report by the users extension. RIght now we can sort by "from", "length", "start time" and "direction". When creating a departmental call log report with multiple users being able to sorrt by the extension make...
Joe Liberti 7 months ago in RingCentral Analytics 0 Under review

Add ability to auto reduce JPG size to conform to 1.5MB file size limit.

RingCentral Phone can automatically reduce file size of a picture and send SMS/MMS. RingCentral Desktop app does not have this funtion. Please add this feature, it is very convenient. We are forced to switch to RingCentral Desktop application due ...
Albert Davydov 7 months ago in RingCentral Phone 0 Under review

Hide EXTENSION from the Contact List

MESSAGING / TEXT / SMS - When searching for a team member in the Contact list you can either send a message to their Extension or their assigned numbers. It is possible to hide every number EXCEPT the extension. Would like an option to hide the ex...
Kristoffer Singleton 7 months ago in RingCentral Mobile App 0 Under review