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Meeting title in recordings title

When recording a video call (from an invite) and it saves it. Could it have the video call's title as the recording name? instead of having "RingCentral Video Meeting". it doesn't help differentiate meetings.
Kuldip Gangarh 8 months ago in RingCentral Video 0 Under review

X Days in the past calendar feature

Instead of picking a date on the calendar and keeping that specific date, I would like an option to choose a certain amount of days from the current date. Without changing anything this report would always be x days in the past. For example of it ...
Mitch Detwiler 8 months ago in RingCentral Analytics 0 Under review

Be able to display an accurate service level based on my hours of operation.

Currently the Service Level being displayed on my live reporting screens is factoring in calls that came in outside of business hours and were routed to voicemail. Per your CS team, there is currently not a way for the Service Level to only look a...
Guest over 1 year ago in RingCentral Analytics 0 Under review

Click on user and view team members status from "My Team"

useful so I don't have to search the user to see why they are not available/everyone can use this
PATTY CASBURN BC over 1 year ago in RingCentral Phone 3 Under review

Attached Images to Text Message in Outlook Plug-in

We need the ability to attach images to text messages from the Outlook plug-in.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Locate a User/Extension to see if they are associated with a Call Queue

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add Direct Messaging to Outlook Inferface

we currently have Ring Central Desktop app and some associates have the RingCentral App integrated with Microsoft outlook. Wondering if while using the Outlook interface if we can direct message other associates, as we can with the Desktop interface.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Incoming calls never come to my phone

No description provided
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Chat logs for RingCentral

We are looking to be able to retain chat logs of Employees. When we disable an account to cut off access to an employee who was terminated and re-enable it, the chat is cleared.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Breakout Room Features for Chromebooks and iPads

We would like to have the breakout rooms features updates to the chromebooks and iPads 9.0 and HIGHER. We have ios 14 at this time and we need the teachers to have the features on the other devices.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review