All ideas

When recording a video call (from an invite) and it saves it. Could it have the video call's title as the recording name? instead of having "RingCentral Video Meeting". it doesn't help differentiate meetings.

Instead of picking a date on the calendar and keeping that specific date, I would like an option to choose a certain amount of days from the current date. Without changing anything this report would always be x days in the past. For example of it ...

Currently the Service Level being displayed on my live reporting screens is factoring in calls that came in outside of business hours and were routed to voicemail. Per your CS team, there is currently not a way for the Service Level to only look a...

useful so I don't have to search the user to see why they are not available/everyone can use this

We need the ability to attach images to text messages from the Outlook plug-in.

I would like the feature to be able to search a user or extension to see if it is associated with a Call Queue or IVR. This would help in the event if we deploy a spare phone that is associated to an unknown Call Queue.

we currently have Ring Central Desktop app and some associates have the RingCentral App integrated with Microsoft outlook. Wondering if while using the Outlook interface if we can direct message other associates, as we can with the Desktop interface.

We are looking to be able to retain chat logs of Employees. When we disable an account to cut off access to an employee who was terminated and re-enable it, the chat is cleared.

We would like to have the breakout rooms features updates to the chromebooks and iPads 9.0 and HIGHER. We have ios 14 at this time and we need the teachers to have the features on the other devices.