All ideas

With a button similar to the attached screenshot, customers can create schedules for automation for opening/closing every OTHER weekend or EVERY other day of the week of their choice. This is a must! Would be helpful not only to your staff, but to...

I would like to be able to mute all conversations within a folder by one simple click. Over time, I get added to more and more teams that I would like to be a part of but not receive notifications for it. Thus, I end up muting a ton of conversatio...

Can you amend the type of call responses to drill down further on outbound calling.

It would be helpful if statuses were visible on the task bar. That way, when the application is minimized on my desk top, I can see that I have myself in available or do not disturb. I continually forget to double check my status is available when...

We can see the current status by going to "Phones Systems >> Phones & Devices >> Paging Devices". It would be beneficial to receive notifications when the status changes from online to offline or offline to online.

Using the ring desktop applications HUD, a receptionist when looking to see if a user is on the phone can also see who the user is on the phone with (Phone number + Name). HUGE privacy concerns. Why should any user be able to see who the CEO or Hu...

The ability to sort received faxes into buckets. i.e. read, processed, to-be-reviewed, etc.

I am using RingCentral Phone (phone icon) and I am not able to view my Outlook Contacts (even though I have installed Outlook on my computer)

We just got the December update allowing videos to be messaged within the mobile app. It's great. But we want to have this ability within the desktop and the ability to video text people outside the company

RC Classic gave you the option to listen to an audio file right from RC. With the new update we are having to download the file before listening. With our company using audio files a lot this is making it more time consuming for us to have to down...