All ideas

MAX can create custom phone directories today, but is missing some important features. End-users should be able to add their own custom phone directory, for their own contacts (An administrator can add these today and assign it directly to that ag...

We need the option in the admin portal to add a footer that contains a disclosure. This should be added ASAP. We are a financial institution, the disclosure is very important to our compliance. Please advise.

A Carrier Lookup like the one twilio has but getting it to work with RC is out of my hands.

It would be great if the number could match to customer records and open them as a call comes in and save activities (calls, faxes, texts) directly to the customer record

With a button similar to the attached screenshot, customers can create schedules for automation for opening/closing every OTHER weekend or EVERY other day of the week of their choice. This is a must! Would be helpful not only to your staff, but to...

I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.

Using the ring desktop applications HUD, a receptionist when looking to see if a user is on the phone can also see who the user is on the phone with (Phone number + Name). HUGE privacy concerns. Why should any user be able to see who the CEO or Hu...

I just enabled international calling and SMS for our account, and after testing it and encountering errors/no success, I called the support line to find out that it could take up to 24 hours to actually activate international calling and SMS. Why ...

Ability for RingCentral WFM data to flow into CxOne Performance Management (InView) so create better dashboard and setup scheduled reporting for WFM data.