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Integration with Syncro MSP

I'd like to have an Auto-Attendant ask a caller to enter their ticket number in order to be connected to an agent. The integration would need to pull over ticket number and ticket status from Syncro MSP. The Syncro MSP API does provide that info, ...
Guest over 1 year ago in RingCentral Integrations 2 Under review

i would like to show the number of pages per fax sent and received under call log

i would like to show the number of pages per fax sent and received under call log
Rodolfo Sasabo over 1 year ago in RingCentral Admin Portal 0 Under review

Scheduler App Support Exchange Email

We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.
Guest over 1 year ago in RingCentral Integrations 0 Under review

Live Dictation of Phone Calls and Meetings (Speech-to-text)

Speech-to-text dictation of voicemails already exists, but for the benefit of hard of hearing users we would love to see a feature where phone calls could also have dictation in real time. Could be used for meetings as well.
Daniel Raiche over 1 year ago in RingCentral Phone 0 Under review

HIPAA PHI (Protected Health Information) Clause needed on RC Coversheet

RC includes coversheets, one that says Confidential, but this DOES NOT fulfill HIPAA requirements. Also, the new RC app does not allow Custom Coversheet uploads which technically makes RC fax NOT HIPAA compliant unless you type a PHI statement wit...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

One-click option to uninstall RC Meetings and install RC Video

Rather than the user having to follow a series of steps, create a one-click option to do the uninstall of RC Meetings and do the install of RC Video in one sweep.
Guest over 1 year ago in RingCentral Video 0 Under review

Call Forwarding to External number while on DND Status

If User Extension sets her line to DND, can it be arranged that Line 1 goes to For example:Line 1 = normal line. Line 2 = emergency 24 hour line. voicemail, but Line 2 rings her mobile number?
Claire Malla 9 months ago in RingCentral Phone 0 Under review

Ringcentral Suggestions For Improvement

Emergency address is asked to be confirmed every time I first open the app for the day or I am signed out and have to sign back in. If this could be saved and asked less frequently that would be great. 2. When settings are configured and the app i...
unknown unknown 9 months ago in RingCentral Web/Desktop App 0 Under review

prompt to put pin before dialing out

prompt to put pin before dialing out
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Include Site Numbers in Company Directory - multisite setup

We have DIDs assigned as site numbers, and these represent the main line number for the given site/branch. Users within our company would like to be able to easily look up a branch and call the main line number. I would be happy enough if I could ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review