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Call queue call notifications, while busy

The suggestion is to add an option, which allow call queue calls to be notified, even if the user is busy. We have the following example, provided by one of our customers: While on a call with their colleagues, the emplyees are missing external ca...
Atos Support 8 months ago in RingCentral Web/Desktop App 0 Under review

Eliminate drop-down from "Voicemail" to "All Voicemail" (HUD also)

Unlike categories such as Fax or Text, here there's only one option, so I shouldn't have to click on Voicemail only to expose the only option of "All Voicemail." Waste of steps = waste of time. One button would do the trick.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Voicemail Notifications/Voicemail Greeting access

Provide a way to prevent users from changing their voicemail notification to a non-company email address. Our understanding is that if we turn this access off, it also removes their access to record their voice mail greeting. Our concern is that a...
Mallory Garcia over 1 year ago in RingCentral Admin Portal 0 Under review

print fax directly from other programs

I am a graphic artist and it would be nice to send proof to someone directly from programs I am using
Guest almost 2 years ago in RingCentral Phone 0 Under review

Team Admin or Team Leader mentions?

Feb. 2 from Louise: Have you considered giving the option for Team Admin or Team Leader mentions? Example of what this feature would look like: In this room, I can alert everyone by @-mentioning Team. But maybe I don't want to get the attention of...
Irene Yam almost 2 years ago in RingCentral Web/Desktop App 1 Under review

SMS text messaging symbols need to be redesigned

On Windows the RC app needs to make it easier to text (not messaging) to an outside phone. As it is right now, you have to click on Phone symbol on the left and hit + symbol at top right and hit "Send new text", or go to the + symbol first. Either...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Send .wav file from RC phone system via SMS

Send .wav file from RC phone system via SMS
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Pick up call should display who the call has now been picked up by

(Using VVX 450) Currently when you call someone and they're unavailable, a user has the ability to pick up the call within their vicinity. When they do so, the caller doesn't know who's picked up the call. It still says the original person that th...
Alex Hodge over 1 year ago in Hardware 0 Under review

Transcription of meeting chat box

Gain access to in-meeting chat box even after the meeting is closed
Rafael Umali almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Completely anonymous compliance lines

Right now Admins can still see who calls all lines, the ability to designate a line completely anonymous would be benficial.
Damian Marinaccio almost 2 years ago in RingCentral Admin Portal 0 Under review