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MAX Custom Phone Directory Improvements

MAX can create custom phone directories today, but is missing some important features. End-users should be able to add their own custom phone directory, for their own contacts (An administrator can add these today and assign it directly to that ag...
Anthony Roberts over 1 year ago in RingCentral Contact Center 0 Under review

Fax Footer Settings to add disclosure (on all app resources)

We need the option in the admin portal to add a footer that contains a disclosure. This should be added ASAP. We are a financial institution, the disclosure is very important to our compliance. Please advise.
Jason Facey over 1 year ago in RingCentral Mobile App 1 Under review

A Carrier Lookup

A Carrier Lookup like the one twilio has but getting it to work with RC is out of my hands.
Cypress Devil 8 months ago in RingCentral Web/Desktop App 1 Under review

I use my phone for personal and business. It would be nice to have it more separated. Where I can set a different ring tone and keep my contact separated. For example keep my personal contact off of ring central but I can add my customers on.

No description provided
Guest over 4 years ago in RingCentral Web/Desktop App 0 Under review

Vertafore AMS360 insurance agency management software

It would be great if the number could match to customer records and open them as a call comes in and save activities (calls, faxes, texts) directly to the customer record
Eric Lindman over 2 years ago in RingCentral Integrations 2 Under review

1st and 3rd, 2nd/4th Saturday/Sunday toggle on/off button please

With a button similar to the attached screenshot, customers can create schedules for automation for opening/closing every OTHER weekend or EVERY other day of the week of their choice. This is a must! Would be helpful not only to your staff, but to...
Elizabeth Gallego over 1 year ago in RingCentral Admin Portal 0 Under review

Native ActiveCampaign integration

I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.
Guest over 2 years ago in RingCentral Integrations 1 Under review

HUD Ring Desktop Application Active Call - Privacy???

Using the ring desktop applications HUD, a receptionist when looking to see if a user is on the phone can also see who the user is on the phone with (Phone number + Name). HUGE privacy concerns. Why should any user be able to see who the CEO or Hu...
Steven Lippolis over 1 year ago in RingCentral Web/Desktop App 1 Under review

Present Disclaimer of 24 hour waiting period to enable international calling in admin portal

I just enabled international calling and SMS for our account, and after testing it and encountering errors/no success, I called the support line to find out that it could take up to 24 hours to actually activate international calling and SMS. Why ...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

WFM Pro - Data feed into InView Performance Management

Ability for RingCentral WFM data to flow into CxOne Performance Management (InView) so create better dashboard and setup scheduled reporting for WFM data.
John Bruns over 1 year ago in RingCentral Contact Center 0 Under review