All ideas

We need both the Click-to-Dial functionality we get with the browser extension, but also need the HUD-Extensions in order to quickly transfer a call to an extension pinned in the HUD area of the desktop application. This is a quick 2-click way to ...

I just enabled international calling and SMS for our account, and after testing it and encountering errors/no success, I called the support line to find out that it could take up to 24 hours to actually activate international calling and SMS. Why ...

If we are away from the office, and the calls transfer to our Iphones or Samsung Galaxies, for it to have a different ringtone than our regular ringtone, so we can know that this is a client calling our office, or it is our mom calling us. Make a ...

It would be great to be able to capture texts and calls directly in the managment software. Another company is already working with PracticePanther to capture texts, but it makes no sense to me to have two text phone numbers. I prefer RingCentral ...

Eliminates the problem of issues when a host for a meeting could change at the last minute and you won't have to send a new login link to everyone invited

It would be nice to tag messages as they relate to a specific subject. Then when you need to filter through your messages you can sort by "tag" and find the information you need related to the relevant subject.

I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was...

Greeting

It is helpful if we can see the peak hours of our company in analytics

This would be helpful when dealing with webinars with large amounts of people.