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Require two-factor-authentication when calling into Ring Central for support etc.

RingCentral should provide the two-factor-autentication for when users call into RingCentral for various suport and service chanfges. Using an authenticator app with a 6-digit code changing every 30 seconds would drastcly improve our accounts secu...
Trevor Harrison 8 months ago in RingCentral Admin Portal 0 Under review

Admin Portal - User List Messages sort does not sort by largest number it sorts by the first digit

Admin Portal - User List Messages sort does not sort by largest number it sorts by the first digit. 9 is higher than 89 or 899 or 89999999999
Will Snyder 8 months ago in RingCentral Admin Portal 0 Under review

level IVR/enabling the dial by extension option

can we add option for zip code while using multi Level IVR or adding the option to enable dial by extension on multi level ivr
John Ramirez almost 2 years ago in RingCentral Admin Portal 1 Under review

Monitoring Impromptu Conference Calls

We have several users that have impromptu conference calls. They are requesting the ability to see who is on the call and then have the ability to drop callers as their part of the call is over. Currently, to insure that a caller that should not b...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Status in Contacts

We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
Tessa Mabrey over 1 year ago in RingCentral Web/Desktop App 2 Under review

To import old messages from another carrier to RingCentral after the porting.

To import old messages from another carrier to RingCentral after the porting.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add RC meeting details to Outlook on iOS

Would be great to integrate RC as an Add in to Outlook on iOS so we can add RC meetings details to Outlook Calendar invites on the iPad and iPhone.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Contact Ordering, Grouping from Classic to Unified App

It would be helpful to have the classic feature of being able to have group conversations as their own category (like favorites, teams and direct messages) and to be able to change the order of those categories: I really would like to see direct m...
Kevin Seymour almost 2 years ago in RingCentral Web/Desktop App 2 Under review

Original Sound Option for Webinar

I saw someone requested the option to change audio to "original sound" for meetings and I'd love to have something similar for Webinar. We are using Webinar to host events and have a piano player. The audio on Webinar tries to hide background nois...
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo over 1 year ago in RingCentral Admin Portal 0 Under review