All ideas

The ability to search meetings is limited to meeting ID or Host. And, the host name must be an exact match as the users profile. Expand search criteria to include wild-card, participants, IP Address, etc.

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to launching the installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the brows...

I would greatly appreciate it because it would be helpful moving forward, especially when we do not think we would need the recording and then months later it is needed.

Until a couple of weeks ago, RingCentral had the ability to search for every time a word appears in an SMS conversation. For example, if I was texting Bob about pizza, I'd be able to see the messages containing "pizza" from yesterday, a week ago, ...

Some SMS messages are blocked due to restricted words as per CTIA guidelines - https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf Ringcentral could have a prompt or notification that will ...

Contact list - Add Dept, Title, Cell number, etc in the empty space next to their name instead of having to hit the profile button.

My Company uses Generic Extensions for the majority of the phones in the office. If the generic extensions are not activated you can not look for them in the Web app and you have to know the direct extension. This will allow for all the generic ex...

We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!

Because the "Department" field can be useful for filtering users and reports, allow administrators to manage the department names and provide a drop-down pick-from list in the user configuration.

I want to monitor Agents breaks Duration In the (Share Status)