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Phone need to be able to receive/accept as many callers as the phone can take (on as many lines as it has)

Just imagine how our customers feel when they calling us and they constantly going to voicemail. Are they getting what they want ? Doubtfully. What are they thinking about our company? Lazy to pickup the phone or what ?-probably.If your desk phone...
Guest over 1 year ago in RingCentral Phone 1 Under review

Use scanner directly when composing a fax like it was on the previous version of the app.

the "office@hand Phone" app allowed the user to send a fax by either choosing a file to attach or scanning the document dirctly into the body of the message. The new "At&T office@hand" does not give the option to scan directy for the fax. this...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to enable/disable specific services (SMS/MMS/fax) on a specific number in the Admin Panel

Rather than having to contact Ringcentral support to disable SMS on a specific number, it would be handy to be able to check or uncheck a box in the admin interface allowing that service (or other services, like fax).
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

RC desktop video - align monitor numbering to match Windows

I just replaced a monitor connected to my computer, and now in RingCentral the screen numbering has been changed, when I attempt to share a screen. With the laptop display and two external monitors the screen numbering in Windows (1-2-3 left-to-...
Tim Downing 8 months ago in RingCentral Video 0 Under review

Company-wide option to prevent outbound calls to all non toll-free numbers

We would like to have an option to prevent phones/numbers in our company from calling non toll-free numbers because none of our employees have a need to call non toll-free numbers and not even having the option to call non toll-free numbers would ...
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Templates for Different Roles

It would be useful to be able to set a template that set Caller ID according to the role of the user in our company. For example, if certain roles at a company need to appear as blocked when they are calling out and have a caller id appear as the ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Remove temporary info from emergency address

My client inserted his home address into the emergency, 911, address field during temporary setup. We now want that address removed from the system.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Call Queue Routing to Certain Members by Area Code

I would like for a call queue to automatically route calls to certain queue members by the caller's zip code.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add abilty to search and add vanity US toll-free numbers on UK multi-site system

This is currently available on the US based systems.
James Ronald almost 2 years ago in RingCentral Admin Portal 0 Under review

Change multiple call queue managers in mass, or assign group as call queue manager

We have a need to soon create up to 200 call queues for varying locations that all require different phone numbers with differing area codes. We have a group of managers that need to be the ones to update the call queue membership, thus they need ...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review