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All ideas

Showing 4758

Organizing "Presence" on phones

Best used for a receptionist type phone, it would be great to be able to easily reorganize the names in the Presence. We keep them alphabetical for our receptionists to make it easy. With the current set up, you have to delete everyone further dow...
Kent Atzinger about 1 year ago in RingCentral Admin Portal 0 Under review

Click to Dial On Computer and RingCentral Mobile

Our field sales team love the idea of being able to work from their computer and be able to click on a number on the internet or their CRM and have the number be called by their RingCentral mobile application on their mobile device.
Jason Jorde about 1 year ago in RingCentral Mobile App / RingCentral Phone 0 Under review

CarPlay

While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Ability to trace external customer meeting join actions

It would be beneficial if a support technician could provide a "trace" of a meeting attendee's actions. For example if we were to be able to provide the called from number and the bridge number that was dialed, could RingCentral tell us what meeti...
John Nickell almost 3 years ago in RingCentral Meetings & Webinar 0 Under review

Ability to delegate permission to manage a specific group(s)

It would be nice to be able to give an individual or a role the ability to manage specific group(s), not all of a type of group. For example, give a manager the ability to manage their own Call Monitoring group for who is in the Users that can mon...
Guest almost 3 years ago in RingCentral Phone 0 Under review

Duplicate polls

Can you provide a function where we can duplicate polls for different meetings? Currently, I have to recreate the same polls for different meetings. It is very time consuming and tedious.
Guest almost 3 years ago in RingCentral Meetings & Webinar 1 Under review

Timed polling questions

Feature request: setting timers for polling questions to automatically launch at specified intervals and/or specified times within a meeting. Would love for this feature to translate to polling templates. Example: Poll 1: Please click A or B to co...
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Under review

Ability to disable DND feature through Admin Portal on phones used in common areas

The ability to completely disable DND features on phones that are used in Lobby areas, or other areas worked by multiple people, would be very helpful. We have found that the DND button will be pressed/bumped by accident on one of these high prior...
Andrew Lien 7 months ago in RingCentral Phone 0 Under review

Looking for a way to not send automatic email alerts to users added/removed to and from the phone monitoring queues

This would be helpful for admins to be able to decide if an email alert should be sent to an employee for monitoring purposes.
Jake Fletcher IT 7 months ago in RingCentral Admin Portal 0 Under review

Missed Calls: Clear Notification Without Deleting

On the RingCentral display on my PC, when I miss a call it is added to a list in my recent calls and it is highlighted with a dot indicating it was missed. Also, the Icon in my desktop ap tray displays a red dot indicating I have a missed call. Wh...
Scott Neal 7 months ago in RingCentral Phone 0 Under review