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Random display of Caller ID

Local Touch/Local Connect Local caller ID manipulation gets a better answer rate than a toll free number, but many people are wise to this method of marketing. I have a FL number. If I get a call from a number with a FL area code, I don't answer. ...
TOM Schollmeyer 10 months ago in RingCentral Phone 0 Under review

Add a RingCentral Test Room

We would LOVE to see RingCentral add a "test room" feature so that external guests of our meetings can test their permissions before hand in a test environment. Zoom currently has this feature (https://zoom.us/test).
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Please add the Billing section to the Audit Trail

Recently, somehow our International Dialing feature was turned off, but we were unable to see when that happened or who made that change through the Audit Trail. Support told me that the "Billing" settings are not logged in the Audit Trail, but I ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add Date & Time to body of an email meeting invite for RC Video

We are looking to have the date and time automatically added to the body of an Outlook email invite for RingCentral Video. This seems to work with RingCentral Meetings, see attached image. We schedule meetings with the RingCentral app
Guest over 1 year ago in RingCentral Video 0 Under review

Add a KPI on Analytics to have a Disconnect Initiator

I want to request to have a KPI on Analytics for Disconnect Initiator. For us to be inform if the disconnected call happened on our side or on the customer side.
Guest 10 months ago in RingCentral Contact Center 0 Under review

Add inline images to the body of an email

Please allow images to show inline as this is very helpful for chronological screenshots. Having the images only as attachment is useless in this scenario.
Guest 10 months ago in RingCentral Contact Center 0 Under review

Add User Alternate First and Last Name

Provide fields to specify an alternate first and last name for users. This will help when a user has recently changed their last name, and unaware callers attempt to reach them via the dial-by-name feature using the previous name. It will also hel...
Luke Morehead 10 months ago in RingCentral Admin Portal 0 Under review

VoiceMail to E-Mail Language Filter

Currently there is not a filter available to remove or block inappropriate or offensive words from this feature. We had a customer call in and leave a message with a nickname which was incorrectly translated into a very derogatory and offensive wo...
Guest 10 months ago in RingCentral Phone 0 Under review

Add a Visible Timer to Meetings

It would be nice to give speakers/presenters a visual queue on how much time they have left. People often present for longer than their allotted time because they are unaware of how much time they have used. Maybe have it hover over a shared scree...
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Under review

Webinar Calendar Invite

It would great if after users register for a webinar the reply the service sends is in the format of a calendar invite, not an email.
Tom Buckley over 1 year ago in RingCentral Meetings & Webinar 0 Under review