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Remove ability to call an extension from an IVR menu

Customer has found that if a user enters their IVR menu and selects option 1 but accidentally presses the button 3 times, they will be routed through to the user with the extension 111. Customer has requested to be able to stop this.
Emma Murray over 1 year ago in RingCentral Phone 1 Under review

Attached Images to Text Message in Outlook Plug-in

We need the ability to attach images to text messages from the Outlook plug-in.
Guest about 2 years ago in RingCentral Integrations 0 Under review

Add Direct Messaging to Outlook Inferface

we currently have Ring Central Desktop app and some associates have the RingCentral App integrated with Microsoft outlook. Wondering if while using the Outlook interface if we can direct message other associates, as we can with the Desktop interface.
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Chat logs for RingCentral

We are looking to be able to retain chat logs of Employees. When we disable an account to cut off access to an employee who was terminated and re-enable it, the chat is cleared.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Breakout Room Features for Chromebooks and iPads

We would like to have the breakout rooms features updates to the chromebooks and iPads 9.0 and HIGHER. We have ios 14 at this time and we need the teachers to have the features on the other devices.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Time Element for Agent Detail on Live Reports

I would like to see the live time frames of the agents current status in live reports. For Example: Agent Status Time Agent One On Call 4:58 Agent Two Available 0:37 Agent Three Unavailable 13:14 This would allow us to monitor, in real time, how l...
Chase Owens about 2 years ago in RingCentral Analytics 0 Under review

Ability to change Visibility settings for Folders

Now that Glip offers personal folders, I want to be able to set, on a per folder basis, whether I see all channels or only unreads or only unread @ mentions. For instance, in my favorites, I want to see all the Glip teams all the time, but maybe u...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Let RC Video meeting open in browser in iOS like you allow in Android

Since you allow Android users to join a RCV meeting in a Chrome browser, why wouldn't you also also allow Apple iPhone users to do the same?
Donald Prescott 8 months ago in RingCentral Video 0 Under review

Additional Company Extensions and Company Greeting

I am an independent rep and represent 2-3 companies... I would like to be able to add additional extensions for each company and a company greeting for each..
William Irving 8 months ago in RingCentral Admin Portal 0 Under review

Add notification when blocked numbers are being added

Could we please add a notification whenever a blocked number is being added. This would allow our admins to review numbers that are blocked since there is a chance that it could be done accidentally.
Isamu Ishii 8 months ago in RingCentral Admin Portal 0 Under review