Skip to Main Content

All ideas

Showing 3237

Feature of Ring Back Ring Tone

Hello Ring Central, A lot of our customers are asking for the feature Ring Back Ring Tone. If the customer has been in a hold for x amount of time and the phone rings back to the main line, the system should recognize it as an existing call and no...
Guest over 1 year ago in RingCentral Phone 0 Under review

Ability to Show/Hide numbers in Caller ID dropdown

By default, all numbers assigned to a Site show in the caller ID dropdown and all numbers assigned to a Call Queue show up for all members of that queue. We have Sites and Call Queues with many numbers assigned to them (over 100 numbers) and there...
Alan Silva over 1 year ago in RingCentral Admin Portal 2 Under review

Audit changes to settings like Directory Integration

Audit changes to settings like Directory Integration, currently changes to this setting aren't audited
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Show when I am muted in my own gallery square

Right now I can only see my mute status at the bottom of the RCV screen. It would be helpful to be able to see if I am muted within my own "square" in the gallery just like I can see everyone else's. When they are muted, it shows that in their gal...
Guest over 1 year ago in RingCentral Video 0 Under review

Translation service that RingCentral has for an integration with RingCentral Video.

Our customer was asking about a service that would translate during a meeting for the attendee. It would be translating real time into Spanish.
Rona Orenstein over 1 year ago in RingCentral Video 0 Under review

Add Option to pause and unpause recording/Masking on the new RC App

Please add the option to mask portions of an active call. We are needing to mask sensitive info during our calls.
Ross C over 1 year ago in RingCentral Web/Desktop App 1 Under review

Chrome Plugin Should Allow Meeting Defaults to be Customized

I should not have to modify my RC Video details in the right panel to remove require password or to just by default meeting ID. I should be able to set those and have the plugin remember my settings.
Randy Olsen over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to send a text and/or message company-wide without having to create a group

A group seems fine except every time someone new is hired this group would need to be maintained. It would be nice for company-wide alerts and announcements to have this simply be every user setup in the company account.
Randy Olsen over 1 year ago in RingCentral Web/Desktop App 0 Under review

Preview of image pasted/added into chat

Sometimes I copy the wrong image and paste it into a chat, this could be completely irrelevant to the task, having a preview of the image before sending the message would be helpful to prevent errors.
Austin Clark over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add ability to re-arrange tabs on the right panel "pinned", "files", "notes"...

To be able to re-arrange tabs on the right panel. So for example I would like to keep the panel narrow (only 3 tabs) and am most interest in seeing "pinned", "task", "note" instead of "pinned", "files", "notes" without having to go to "..."
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review