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Disable press 1 to join a meeting

When inviting someone to a meeting by phone the receiver of the call must press 1 to join. If you're calling a service, like interpretation, where you key in your ID and there isn't a live rep answering the phone then you can't use this feature.
Tina Genovese 10 months ago in RingCentral Web/Desktop App 0 Under review

Re-add the "Pause" option for screen-sharers.

Helps the one sharing "pause" or freeze the view without having the meeting attendees watch your mouse open and close windows that may not be meant to be shown publicly!
Guest 10 months ago in RingCentral Video 0 Under review

I have business email app called hushmail.com

I would like to integrate with ringcentral as with google workspace
Guest 10 months ago in RingCentral Web/Desktop App 1 Under review

RCM invite populating as an attachment on New Outlook for Mac

For Mac users on the New Outlook, when trying to schedule a RingCentral meeting through the RCM app on desktop, the invitation will populate as an attachment, rather than with the actual details itself. There should be a feature on RCM that's avai...
Hannah Tieu over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Allow participants to disable other's videos in a meeting while maintaining their PC audio

I have a couple of user's who have limited bandwidth, but need to join RCV meetings. Would it be passible to leave it to the discretion of the participant, to disable video from other attendees, and only enable it when required. Like presentations...
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Under review

Assign a live person/extension (or more for simultaneous ring) before hitting the IVR menus.

We have several retail stores. A few of these stores would like to have the option of a live person asnwering the phone before the customers hit an automated IVR. This gives them a chance for a personal touch before going to the IVR as a backup. W...
Guest over 1 year ago in RingCentral Phone 0 Under review

Mute Key press on Automatic Call Recording

I would like to recommend a different key presses than *9 to mute/pause automatic call recording. Like it could be *8 for instance. Because I have to press *9 twice to stop the automatic call recording
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Zero Out to be based on individual users instead of on company level.

I would like to have callers who dial zero during a voicemail greeting (during business hours) be re-routed to a queue or that queues voicemail after hours. Currently we only have one option to route them to the main office queue. It would be more...
Kami Miller over 1 year ago in RingCentral Phone 0 Under review

Survey option after phone call has ended

We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.
Guest over 1 year ago in RingCentral Phone 1 Under review

Way to mark/list specific numbers as Masked

Currently, the only way to mask numbers is by creating a customized role for users and masking their numbers that way. Instead, there should be an option or a feature to list specific numbers as Masked rather than creating a role for it
Hannah Tieu 10 months ago in RingCentral Admin Portal 0 Under review