All ideas

Ability to revoke user device session and force users to re-login to the RingCentral mobile/desktop apps and website.

Please add the Conversation Stream feature from the "classic" ring central app into the new ring central app so that all of your team and direct messages are sorted in 1 list (instead of being separated into a list of direct messages and a list of...

I would like to see at a glace the distribution of each party talking on the call. The idea is to check who is talking (prospect vs. agent) and a percentage representation of that for each call.

Currently, inbound calls to the Contact Center with no caller ID displays as our main company number. We would like to change this to display Blocked Call.

The HUD feature in the RingCentral app that is great for our users to see who else is available when calls have to be transferred or escalated to another support tier. Currently this feature, or something similiar, is not available in the RingCent...

It would be helpful for us to be able to track user productivity via presence. We would like for managers to get reports or have a dashboard showing presence metrics for their employees.

Admins want the ability to download all outbound faxes sent by all extensions on a Site; from the admin portal website, it's available on individual extensions but not for admins to access on demand. We'd have to log into each account individually...

it would be great to integrate with Zoho Campaign to do SMS.

This is how it is in the old app RC Phone, previous functionality must be restored. Virtual extensions and phones in common areas have no need to be activated from a user point of view.

Our office does on-call in the evenings and weekends. I don't want to get a notification for every text/vm/fax, etc during office hours when users are at work. I only want text notifications during specific periods of time.