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We need and Alarm for Ring Calls. Simple easy settings to alert 10 min till finish with a 2 min warning.

Everyone will benefit by an alarm clock to alert to end of meeting time.
Jamie Harris over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Cost Centre added to Unassigned Extentions

The ability to see which cost centres each licence is assigned to in the unassigned Extensions list. This will enable support to select a licence bought for each cost centre more easily. Currently, we have to go to Billing Items, find an unassigne...
Jess Vale over 1 year ago in RingCentral Admin Portal 0 Under review

need backlight to be on all the time on the phones, when on charger, as was with BT phones our previous supplier

so one can see the time and date and phone is charged
3D Garden designers over 1 year ago in Hardware 0 Under review

User(s) currently taking calls in call queue(s) should be notified for incoming calls

Currently in a call queue, when one of the user is on a call and an incoming call comes in, the user currently taking the call won't be notified about the call. Only the other free users are. As a result, there should be an option in the call queu...
Hannah Tieu over 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to disable voicemail speech to text

With our organization needing to follow HIPAA the current security/account settings of the voicemail to text can only be controlled with roles and the only role that can prevent a user from turning on the speech to text transcription also blocks t...
Chris Mader 8 months ago in RingCentral Admin Portal 0 Under review

Users need to be able to access more than 2 lines on phone

If we have an attorney that has a line on hold, one active and a new call comes in, the user is not aware of the 3rd or 4th call and the system directs the call to VM or settings for call handling. Our attorney's want the option to answer these ca...
Patrick Warren 8 months ago in RingCentral Phone 1 Under review

Shared Voicemail Notification

We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would ...
Guest almost 2 years ago in RingCentral Mobile App 3 Under review

Make the invite link customizable

Instead of generating a registration or log in link, it would be helpful to be able to create your own link.
Guest almost 2 years ago in RingCentral Meetings & Webinar 1 Under review

Have the option to have Call Queues show up as company contacts

We are using a Call Queue for our IT Department Helpdesk. Right now, that contact doesn't show up as a company contact. On mobile, it shows up under Others, but that isn't really isn't ideal. I'd like to request having the option to include a Call...
Shaun Heckman over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add AI criteria

Add AI analysis to recorded calls as well as recorded videos.
Stephen Shaffer 8 months ago in RingCentral Phone 0 Under review