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Showing 4761

Allow the incoming call blocking feature to message only extensions

Build in the block a callers number in a message only extension like it is in a full user account for those message only numbers built as fax numbers.
Tracey Lulek over 2 years ago in RingCentral Admin Portal 0 Under review

Add Bi-weekly feature to custom forwarding rule

Hello, Can I request a feature to add a "Custom Forwarding Rule" where we can select:- Bi-weekly => Every second Friday ( or Sat, Sun, Mon)- Every Second Friday or Sat.Sun,Mon OF course we can setup it manually with dates range, but this will e...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Automatically make member "Unavailable" for queue calls when "Signed Out"

When a member of a call queue signs out of their account (whether it's from the desktop app or mobile app), the system should mark that member as "Unavailable" for queue calls.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add preview of excel file

We can quickly review the content without needing to download it first.
弘祥 林 over 2 years ago in RingCentral Web/Desktop App 0 Under review

Option to choose the file type when backing up call recordings externally

This is important when we want to connect with a speech analytics tool as the .wav file has the best audio quality.
Anim Rahman over 1 year ago in RingCentral Admin Portal 0 Under review

DTMF tones via speed dials

Would like the ability to add pauses and DTMF tones to speed dials within RC App so that the dtmf tones are dialed after pauses. Ex: 770-777-7777,,,12345#
LOUIS CUTAJAR over 2 years ago in RingCentral Phone 0 Under review

Customizing Personal / Business Call after hours

Would like to check if our system can detect a personal or business call. An identifier to segregate personal and business calls directly on the RC App
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Apply User Templates at Add User Screen

We create users in small batches, 1 to 5 at a time. They're usually all for the same department, and need to be configured with the same template. I think it would be great to have a section in the "Add Users" screen where you could select a templ...
Jake Anhalt over 1 year ago in RingCentral Admin Portal 0 Under review

Be able to reinstate a deleted employee

In places like Google and others, after an employee is deleted you usually have about a month or more to reinstate their account. RingCentral should have this feature so that if an employee was deleted prematurely, their messages etc can be retrie...
Jasmine Saunchegrow over 1 year ago in RingCentral Admin Portal 0 Under review

CTRL Z it seems to keep the data in the buffer

When i am in a message and I use CTRL Z it seems to keep the data in the buffer and it if you go to another user that info is retained and if you do another CTRL Z that data appears. How can you fix this so the data does not travel from person to ...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review