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Ability to delegate permission to manage a specific group(s)

It would be nice to be able to give an individual or a role the ability to manage specific group(s), not all of a type of group. For example, give a manager the ability to manage their own Call Monitoring group for who is in the Users that can mon...
Guest over 2 years ago in RingCentral Phone 0 Under review

GoPro Webcam compatibility for RingCentral Meetings

Requesting RingCentral meetings to offer compatibility with goPro webcam software. Currently RingCentral meetings does not recognize the webcam. More info on the software and setup here.
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Under review

Prompt for Client Download

Currently, when an attendee click a meeting link, the RingCentral Client is automatically downloaded every time. It is a common behavior to click the link in the meeting invite instead of going to the RC app and starting the meeting from there. Th...
Edward Huels over 2 years ago in RingCentral Meetings & Webinar 2 Under review

Add the same email as trusted email for fax for multiple users

Currently we can add an email to only one user. It would be better to have the ability to add the same email for multiple users. And specially when we're sending those requests through transactional mailing platform like Mandrill/sendgrid.
Nishanthan Ramanathasan over 1 year ago in RingCentral Admin Portal 0 Under review

CNAM Update less than 48 hours and 14 days

Would be better if we could minimize the hours/days in updating CNAM process
Joy Macaraeg over 1 year ago in RingCentral Web/Desktop App 1 Under review

QOS/Calls: Allow to add/change fields and export data for analysis

On the QOS/Calls screen allow the user to add or change fields and allow the data to be exported to be able to analyze QOS issues.
Guest almost 2 years ago in RingCentral Analytics 0 Under review

Add a meetings dashboard for Ring Central Video like the Ring Central Meetings dashboard.

Have the same features as the meetings dashboard and can see usage of RCV rooms.
Leo Brennan over 1 year ago in RingCentral Analytics 1 Under review

create a report option to show a time stamp of when a tech queues in and out

this will allow me to see what time they queued out and make sure it matches up with tickets or question why they were not queued in if they were not actively working a ticket.
Guest almost 2 years ago in RingCentral Analytics 0 Under review

Turn off call-cancelling keystrokes

A user was typing a message and a phone call/meeting appeared. One of the keystrokes, not sure which one, instantly declined the call and ended it. The user did not have enough time to verify the incoming call. It would be great to not miss callin...
Earnest Lynch almost 2 years ago in RingCentral Web/Desktop App 0 Under review

I want to work our analog fax machine without using OBI or ATA

This is a request raise by our customer and asking to work their analog fax machine without using OBI or ATA
Guest almost 2 years ago in RingCentral Phone 1 Under review