All ideas

It would be nice to be able to give an individual or a role the ability to manage specific group(s), not all of a type of group. For example, give a manager the ability to manage their own Call Monitoring group for who is in the Users that can mon...

Requesting RingCentral meetings to offer compatibility with goPro webcam software. Currently RingCentral meetings does not recognize the webcam. More info on the software and setup here.

Currently, when an attendee click a meeting link, the RingCentral Client is automatically downloaded every time. It is a common behavior to click the link in the meeting invite instead of going to the RC app and starting the meeting from there. Th...

Currently we can add an email to only one user. It would be better to have the ability to add the same email for multiple users. And specially when we're sending those requests through transactional mailing platform like Mandrill/sendgrid.

Would be better if we could minimize the hours/days in updating CNAM process

On the QOS/Calls screen allow the user to add or change fields and allow the data to be exported to be able to analyze QOS issues.

Have the same features as the meetings dashboard and can see usage of RCV rooms.

this will allow me to see what time they queued out and make sure it matches up with tickets or question why they were not queued in if they were not actively working a ticket.

A user was typing a message and a phone call/meeting appeared. One of the keystrokes, not sure which one, instantly declined the call and ended it. The user did not have enough time to verify the incoming call. It would be great to not miss callin...

This is a request raise by our customer and asking to work their analog fax machine without using OBI or ATA