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Provide instrutions for users to setup 2FA

I need step by step instructions to send out to the users on how to setup their 2FA after I activate Account Validation for the company.
Ken Doan 8 months ago in RingCentral Admin Portal 0 Under review

Upload pics & maps to the Knowledge Base

For our Call Center to be able to see a diagram of each building and a map w/in each building would be so helpful. Our team is from the Phillipines & it's very hard for them to visualize w/out the pictures in the KB to see & understand.
Sarah Eppley 8 months ago in RingCentral Engage Voice 0 Under review

Allow embedded training videos on portal to be viewed alongside webpage

Your videos for instruction and training at the bottom of the web portal open up in a smaller window that cannot be moved and the only option is to go full screen. There's no way to follow along to apply the information learned from the video to a...
David Chase 8 months ago in RingCentral Admin Portal 0 Under review

Provide Callers options to select the type of music they would like to hear.

N/A
Etzer Dolce 9 months ago in Developer Platform and APIs 0 Under review

Add "Ring to RC Mobile App" to RingOut

Add the option to Ring Out RIngCentral Mobile App to the Ringout options. We have users who wish to use the mobile app but need to click to dial on their PC. Their PC cannot carry sound. Being able to set the RingOut to Point to their mobile app w...
Zach DiFonzo 9 months ago in RingCentral Mobile App 0 Under review

Auto provision phone number from Azure AD City attribute

Would love to have Azure AD auto provisioning be able to assign a phone number in the area code that corresponds with one of these attributes: addresses[type eq "work"].locality String addresses[type eq "work"].postalCode String addresses[type eq ...
iPower Support 9 months ago in RingCentral Admin Portal 0 Under review

Add custom call length to performance reports

This is useful because it lets us filter calls by specific time. Sometimes we want to know if a call was missed because we let it rang too much or because they hung up before we had a chance to answer the call. Sometimes, because of our business m...
Leonel Aviles 9 months ago in RingCentral Analytics 0 Under review

Hide Emails of Users

We assemble freelance writers from all over the world into our RC groups. All of the writers are able to see all of the other writers. It would be great if the email accounts were not visible and someone would have to message them in RC which woul...
Matt Gerchow 9 months ago in RingCentral Mobile App 0 Under review

I need to send a Text message from a group/team

We have a group of Guest Experience Liaisons. When sending Text messages to our Guests, we want the text message to come from the group/team rather than an individual so that when the guest responds, the message appears for the entire group and no...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Please add a softball emoji

My daughter plays softball and I want to put one up
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review