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Feature that can Help Impaired Users / Customers to Use RingCentral (Blind)

Submit Feature Request in behalf of Customer Allyson - Customer said that she is blind so she cant utilize much RingCentral Customer ask if maybe there is feature that can help her to navigate/use the RingCentral then it will be great help for her
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Show status icon for users in left column (like in RC classic)

Ring Central "Classic" would show the icon from a status next to the user name in the left hand column of the app. Hovering over the icon would show the status text (including custom status text). This is not implemented in the new Ring Central Ap...
Matthew Underwood over 1 year ago in RingCentral Web/Desktop App 0 Under review

Multiple User Selection for 'Schedule Meetings for Me'

In Admin Portal > User List > Users with extensions > 'User' > Meetings, there is a section called 'Schedule Meetings for Me, where you can add a user who can create meetings on behalf of that user. For companies that have a users who'...
Darryl Mayle over 1 year ago in RingCentral Video 0 Under review

Live Reports

Requesting for this following features: status: "on a call" can be placed on top, currently it's either unavailable or available only if an agent is on a current call, phone number should show in live reports have the ability to change the status ...
Guest almost 2 years ago in RingCentral Analytics 0 Under review

Facebook Lead to RingCentral Create Webinar Registrant

Hello, I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant. The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meet...
Richard Owen about 2 years ago in RingCentral Integrations 0 Under review

It would be great to have RCS Text Messaging capabilities integrated into RingCentral.

As more carriers push for RCS text message status and typing indicators, RingCentral might do well to get ahead of the curve with integration across as many carriers as will cooperate.
Kyle Webb 8 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Allowing customers to log in using their email address to a different account even if it is already associated to another account.

It would be more convenient for the customer if the system can allow the same email address to be used as a log in credential even if email address also associated to another account.
Denice Abbey Dizon over 1 year ago in RingCentral Web/Desktop App 0 Under review

Audit log for voicemail/message downloads

A log of employees that have downloaded messages/voicemails. It would help identify inappropriate usage of the files. Help protect employers in data sensitive situations.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to Program 3rd party Numbers on Soft Key (blf key)

On my Cisco 8861, I am unable to program the softkeys to dial out to any number outside of a ringcentral extension assigned to us. If I want to program a speed dial to a customer, or assign an intercom to an extension as a speedial(blf key) it is ...
Guest about 2 years ago in Hardware 0 Under review

Adding the ability to script device actions.

I have a room where we have a projector and two screens. With Zoom, you can script those devices to turn on and turn off via the Zoom Rooms Native Room Controls. It would be awesome if there was a similar capability in Ring Central Rooms.
Nick Pappin 8 months ago in RingCentral Rooms 0 Under review