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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 311

ability to disable premium rate calls on a per user or role basis

we'd like to be able to disable premium rate calls on a per user basis, as a role permission would be fine as well.
Paul Hawkins almost 3 years ago in RingCentral Phone 1 Already exists

Universal App

Please create ONE UNIVERSAL APP. The reason being, GLIP is not the best functioning desktop app in this bundle of apps. To get through my day I have to use RingCentral Meetings, RingCentral Phone, RingCentral for Outlook (desktop program), and Rin...
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Already exists

Admin Can set what Caller ID can use for certain Ext

to have the option of changing the caller ID. So, I can select which users have the option to change their caller ID from the dialer
Guest almost 3 years ago in RingCentral Web/Desktop App 2 Already exists

Ability to block an attachment in undetected phishing email

Some of phishing emails are not detected. For security reasons, it would be necessary to be able to block the attachment, to avoid a download by an agent if the email has been identiifed afterwards as phising.
Guest almost 3 years ago in RingCentral Engage Digital 0 Already exists

recovery folder for deleted SMS

can we add a recovery folder or deleted folder for SMS via RC app or online account
John Ramirez almost 3 years ago in RingCentral Admin Portal 1 Already exists

SMS - Pasting Multiple Numbers In the SMS To Field

I can not believe in this day and age that you want us to enter each individual phone number to send a text. I am an insurance agent and I pull a list of cancels that have about 75 numbers and want to send a text message out weekly as a group and ...
Atlantic Agency almost 3 years ago in RingCentral Admin Portal 1 Already exists

Cnam request

I would like a call ID name for outbound calls as 'KYZEN'
Guest almost 3 years ago in RingCentral Web/Desktop App 3 Already exists

Let people join/start meetings even if the host is "busy"

It's really annoying when our team is trying to do our daily meeting, but no one can join because the host is "in another meeting". What's the point of that? Just makes life harder for no reason and makes us not want to use RingCentral.
Guest almost 3 years ago in RingCentral Meetings & Webinar 1 Already exists

Which queues are a user assigned to - instead of having to go through each queue to find out

Instead of having to look through each queue (especially when you have 80) to see who is a member, it would be beneficial to be able to click on a user and see which queues they have been assigned to.
Keith McElmury almost 3 years ago in RingCentral Phone 2 Already exists

Call Queue Display Settings

It would be useful if you can show a brief description of the difference settings under Call information displayed:
Guest almost 3 years ago in RingCentral Admin Portal 1 Already exists