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limit selection of call from numbers in RC app

Please add the ability to control the phone numbers users are able to select as the display number under "call from" in the dialpad on the RC app
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow for Alert Timer of 0 Seconds for Call Queue Pickup "Alert Timer" Settings

I am transferring calls to an unrecorded queue to take phone credit card payments and other sensitive information. The "Alert Timer in Groups >Call Queues>Queue>Pickup Settings & Members>Settings>Alert Timer has a minimum wait o...
Dr. Dodson 400 over 1 year ago in RingCentral Phone 0 Under review

Send other users a Salesforce record when you transfer a call using RingCentral for Salesforce softphone

If a user links a call in RingCentral for Salesforce softphone to an existing salesforce record (e.g. account, contact), the user should be able to transfer that record to another user when they transfer the call. Consider the following workflow: ...
Sara Kosciolek about 3 years ago in RingCentral Integrations 0 Under review

Business Ring Central App does not block calls or text from the app . WHY?

If I terminate someone, get spam, sms etc. I cannot block their calls or text from this app. This is a big deal.
Rebecca Bauer over 2 years ago in RingCentral Mobile App 1 Under review

Remove fax number from top of fax pages

We use our Ring Central account to allow our customers to send faxes directly out of their account on our platform. Frequently, the material they send out contains a request for a response via fax, to a number they include in their letter. However...
Guardian Alliance Technologies over 1 year ago in RingCentral Admin Portal 0 Under review

show current call in ALL Calls log when you call them, currently is after the call.

It would allow you to text the person you are on a call with without going back out of the app.
Daniel McClure ispMint over 1 year ago in Developer Platform and APIs 0 Under review

Show image preview before comment is sent

So many times I've pasted what I think is the image I want to share, only to find out AFTER POSTING that it's the wrong image. This can be embarrassing or a security breach. Please rather than simply showing the name of the file, also show a previ...
Rick Case x567 (PT) over 2 years ago in RingCentral Web/Desktop App 0 Under review

Remove Hard Phone Requirement for Overflow/Backup Reception Coverage and Remote Work Needs

Call Queue/custom rule features do not work when a user does not have a hard/desk phone assigned to their account. Reception backup users are unable to take calls on the mobile app or via soft phone unless they have a desk phone. This is a waste o...
Guest over 2 years ago in RingCentral Mobile App 0 Under review

We would like to partition the corporate directory by site

We want to have the ability to limit what shows up in the corporate directory to the site the employee is working out of. Meaning, if the account has 3000 users on it and I work at a site with 50 users I should only be able to locate those 50 user...
Vivian Mitchell over 2 years ago in RingCentral Admin Portal 0 Under review

Monitoring Impromptu Conference Calls

We have several users that have impromptu conference calls. They are requesting the ability to see who is on the call and then have the ability to drop callers as their part of the call is over. Currently, to insure that a caller that should not b...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review