Skip to Main Content

All ideas

Showing 3051

Add ability to create Asana task from RC conversation

The outlook app for Asana is OK, it has the elements we need but in execution it lacks some features.
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Add link to look up phone MACs for all extensions

I would like to see a link link to just look up MAC's of phones. When I had 1600 phones shipped to me, there was not an easy way to just scan/input the MAC of the phone and see who it belonged to.
Brandon Parker over 1 year ago in Hardware 0 Under review

Folder with option for sub folder

So the folder would be called "Minor Toolbox" then the sub folders would be like "addiction" and in that subfolder would be documents like worksheets that a caseworker could download and use with the youth they work with
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Let us see tasks in sections again

The ability to only see certain task through search is very time consuming and items are easily lost. I prefer the old where all task could be viewed by sections.
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Status in Contacts

We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
Tessa Mabrey 11 months ago in RingCentral Web/Desktop App 2 Under review

Analytics for Meetings Dashboard: Report Specifically For 1 Day Only

Current status: - Clickable links: Last 7, 30, 180 days, 12 months, and custom range. - Custom range doesn't allow us to generate a report that's for one day only. Minimum days for the report is 2 days. Why is it useful - Accurate data/inf...
Maria Marbella 11 months ago in RingCentral Analytics 0 Under review

Allow Users to Update Voicemail Greeting via RingCentral Desktop App

Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app. When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on ...
Matthew Lamb 11 months ago in RingCentral Phone 0 Under review

Display full name of contact on inbound calls

When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people ...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Send a join team request to the administrator when a user want to join the team

To join a team, sometimes we are required to find the administrator of the team and ask the administrator to actively join the team.Regarding this scenario, can we send a join request to the group and mention the administrator to help deal with it...
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

When I reject an incoming video call request, I want to send the reason for my rejection to host

1. In service web, I can add /edit/delete my message templates 2.On the incoming video call card, the reject button will add a action button, click this action button, I can select a reason message template to send to the host. The action will inc...
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review