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Filter Faxes by Number

Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically
Guest 11 months ago in RingCentral Phone 3 Under review

Multiple remote meetings at once

Currently, if one user on the account is in a remote meeting, another cannot have their own separate meeting going at the same time. This makes it difficult for our staff to schedule remote meetings with clients as we have to work around each othe...
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Warm Transfer for VVX phones

Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transf...
Guest almost 2 years ago in Hardware 1 Under review

Force caller to hear entire IVR menu prompt

Callers often just press any random button (usually 1) just to get to the next menu, as they're just trying to press any buttons they can to be connected with a human. This causes a HUGE problem with the company trying to intelligently route calls...
Guest 11 months ago in RingCentral Admin Portal 0 Under review

Start an on-demand call recording through HUD

It would be helpful to start an on-demand call recording within HUD. Already we can monitor calls through HUD, it would be helpful to have recording controls in the same place.
Josh Berman 11 months ago in RingCentral Web/Desktop App 0 Under review

Ability to show a Subject/Topic at the start of a message

It would be good to have messages that allow for Subjects and then Contents. Reason being it allows for much greater understanding of the message content when searching for it in history.
Ty Stephens 11 months ago in RingCentral Web/Desktop App 0 Under review

Permit ability to block external callers from calling to Limted Extension

Some customers are using Limited extensions as internal users and only want internal users able to call to Limited extensions . ( ie School Classroom scenario )
Ron Archibald 11 months ago in RingCentral Admin Portal 1 Under review

Ability to duplicate/copy a calendar event.

To the right of a calendar event where you give the options Edit, Show Conversation and Delete, it would be great to have the option to duplicate the entire entry. I have to schedule multiple events each day for the warehouse. Every entry for the ...
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Ability to assign International Dialing Country by Country Access by Role

Provide functionality to create roles in the system and give different roles access to call different countries. For example Role 'South American Team' can only call South American countries, but no other countries.
Annette Fortune 11 months ago in RingCentral Admin Portal 1 Under review

Add support for Proxy Authentication on Windows

Most apps prompt for a login for proxy connections. However, RC app on Windows doesn't.
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review