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Display Corporate Directory as a List Instead of Having to Search

I feel this would be useful for us as we are a small company and having to search for a person just seems like an extra step for us.
Guest over 1 year ago in RingCentral Phone 1 Under review

Environment Assessment - RingCentral to have the option to let the customer to test their devices into the system before the signup

It would be better if RingCentral has a way for the customer to tests their devices into the system to confirmed if it will work or not prior to the signup.
Vince Vales Jr 8 months ago in Hardware 0 Under review

Provide non-updating Desktop App versions on a download page

Our instituion uses the non-update version of RC App for distribution via automated channels to our users desktops. These versions are apparently still maintained, but now we have to request RC staff provide us copies since the downloads.html no l...
Dean Eckstrom 8 months ago in RingCentral Web/Desktop App 0 Under review

Default User Settings when submitting Cases in RC Support

Rather than ask each time I submit a case about my time zone, email/ phone preference, or if the data is correct -- simply establish a default info set-up by user, so we don't have to enter the same info, every case. Thanks
Martin Thompsen 8 months ago in RingCentral Admin Portal 1 Under review

Improve the Presence Extension Selection Screen

Currently when trying to configure presence on a phone, you have to click on each button, search for the extension and then assign it. This is a time consuming task if you have multiple extensions to add. I would like to be able to add multiple ex...
Nick Rowland Corp about 2 years ago in RingCentral Phone 0 Under review

Integrate into EHR (electronic health record) like Practice fusion

We need to receive faxes into practice fusion and able to call patients and text them from practice fusion
Guest over 1 year ago in RingCentral Integrations 1 Under review

Add external contacts to desk phones using Desktop App HUD

Using the HUD in the Desktop App, you can add your internal RingCentral contacts to your desk phones. It would be a huge quality of life upgrade to have the ability to add any of your contacts, whether RingCentral, or for example, synced from Outl...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Additional Reporting Feature on Call Log: How long it takes to answer a call

Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.
Guest about 2 years ago in RingCentral Phone 1 Under review

Ability to delete posts made by app integration

Support informed me that there's zero way even as a super admin to delete a post made by an app integartion into the messaging app. We use Zapier to post news article links into a News team channel. Despite being the super admin and the one who se...
Mike Rotharmel over 1 year ago in RingCentral Web/Desktop App 1 Under review

gallery view when joining via browser

Participants should have access to the Gallery View when joining via web browser to be able to see all meeting participants. I spoke with 2 customer service reps which created a case for more details. Case # 13178029
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review