All ideas

need ability to add default note to all fax covers. for government offices this will save time when cover note is default for security purposes and HIPPA compliancy

It is useful in the sense when a user is accessing his/her account in desktop/laptop, an IT person or Manager is aware about that. but in some cases users take access in mobile and use it for any unknown purpose.A user can take access by resetting...

You know how everyone business getting hit with spam likely? One way to avoid this is to get your prospect to add your contact to their phone. You can do this via SMS by sending a contact card. You can send them to android but not to iphone. We ne...

RingGroups can be highly disruptive to call flows if not managed. It would be highly advantageous to be able to enable or disable this feature from the Admin portal as the Super Admin. Allowing any user to enable forwarding or to manipulate their ...

Hello, I have seven different numbers that call me. When returning a missed call from the app, it defaults to whatever I last used instead of the number called. In this case, I have to go to the dialpad, select the number called and then go to rec...

I am assisting our Legal team with information for a case. One of our users has messages we need to extract, taking screenshots is not practical. Is this something you or someone at Ring Central can help with?

At this point, it looks like the only way to contact a client in a blocked country is to unblock the whole country which can have negative repercussions. Add the ability to whitelist individual numbers in a blocked country so that clients in that ...

Would be nice to see the IP address of people trying to log in to the portal in the Audit Trail. This would help admins to work out if logins are genuine users or not.

Is it possible to tag incoming calls with a warning?Within our spam filtering our company messaging (outlook/exchange) it is possible to tag an email that is coming from an external sender, not from someone inside the company. Would it be possible...

Hello, Please evaluate (and hopefully approve) the Logitech H540 headset as an approved headset for Engage. This is a cost effective headset selection for high turnover agent populations. Thank you!