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Fax Notifications: Display the Incoming Fax # for the Sender on Received Faxes

Today, when fax notifications come in, the "from" line shows "notify@ringcentral.com." However, my organization would prefer the ability to see the sender's fax # there, either showing in place of the generic email address or as a name that displa...
Guest over 1 year ago in RingCentral Phone 0 Under review

Whiteboard background

It would be nice to be able to select a background for the whiteboard: lined paper, or graph paper, or grid of dots, for example.
Susan Hemingway (she, her) over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Outbound Caller ID Drop-down Alphabetical

Allow the outbound caller ID drop-down to be sorted alphabetically. It is this way in the mobile app but not the desktop app.
Bethany Garcia over 1 year ago in RingCentral Web/Desktop App 0 Under review

Hide IVRs from Dial by name Directory

Currently when you type the name of one of our properties into the dial by name directory you see all of the IVRs for that property (example, for our property Northway we have an IVR for Northway After Hours, Northway Spanish Mailbox, Northway Mai...
Bethany Garcia over 1 year ago in RingCentral Web/Desktop App 0 Under review

Max agent must not allow another call to connect to agent leg when it is currently engage to a call

Agents made an outbound call and was on the line using RC apps , She was on available status on MAX agent . Another call receive from the MAX and made a conference call with the other person on the line.
Jovy Mendoza 10 months ago in RingCentral Contact Center 0 Under review

Increase the number of attempts a fax has to succeed.

We would like to see the ability to increase the number of attempts that a fax makes before failing. Instead of failing after 3 attempts, we would like to be able to increase that to a higher number. The majority of the clients that use fax are in...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Requesting breakouts available in webinar

Requesting breakouts available in webinar
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Disable RC app status of DND for non admin.

To make sure only admin or management can change status to take calls, and should not be available to users/non admin to use DND.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Requesting to have an option to disable beep tones when ending/disconnecting calls using yealink cordless phones

Requesting to have an option to disable beep tones when ending/disconnecting calls using yealink cordless phones
Guest over 1 year ago in Hardware 0 Under review