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Hotkeys for New Actions like 'Send new message,' 'Start a video meeting,' 'Send new text" etc

More hot keys in general, but It would be great to have hotkeys for all the new action options.
Trevor Kelson over 1 year ago in RingCentral Web/Desktop App 0 Under review

Use RingCentral messages with fillable PDF attachments for people to sign the document.

We have annual assessments for our field Employee signature required. Would be nice to use Ring Central text message with attached fillable PDF file for employee to sign.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Downloaded Phone Numbers to show in E164 format

I would like to be able to see all company numbers in all regions in the E164 format. This makes managing the Enterprise estate in many different countries much easier. At present all countries outside of my location show in the E164 format.
Ty Stephens over 1 year ago in RingCentral Admin Portal 0 Under review

Call Queue and Transferring calls to multiple companies.

My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set...
Ted Tsuji 9 months ago in Developer Platform and APIs 0 Under review

Transferred calls default to "blind"

We would like to default the transfer type on all phones to "blind." Please enable this preference on all of our phones.
Guest over 1 year ago in RingCentral Phone 0 Under review

IVR Invalid Key Press

Include options to what happens an invalid key press is used in the IVR menus. Currently, the RingCentral system will attempt to route the user to the closest extension which is often an announcement only extension. If an IVR menu only has 1,2,3 k...
Ivan Goldsmith over 1 year ago in RingCentral Admin Portal 0 Under review

Add ability to have custom links on the left hand menu bar

The left hand side menu bar would be more useful if you could add custom links to it, like a link to go directly to Events > All Events > Month view, so you can get there in 1 click instead of 3. This way the things you use most often are ea...
Ron Ganus over 1 year ago in RingCentral Web/Desktop App 0 Under review

Right side panel displayed with messages, save last displayed, for tasks add option to only show un finished tasks

The right side panel is nice for what it can display, but it should remember what you had displayed last. I would like employees to be able to see their tasks easier, the way it is now everyday you have to change the view to display tasks. There s...
Ron Ganus over 1 year ago in RingCentral Web/Desktop App 0 Under review

Improve the Presence Extension Selection Screen

Currently when trying to configure presence on a phone, you have to click on each button, search for the extension and then assign it. This is a time consuming task if you have multiple extensions to add. I would like to be able to add multiple ex...
Nick Rowland Corp about 2 years ago in RingCentral Phone 0 Under review

Report/Query that shows user settings

This would be helpful to view all users and see what they have enabled or disabled after initial template is applied to their profile. EX: We turned off "connecting message" but some users have turned it back on, we would like to be able to see wh...
Mike Schimento over 1 year ago in RingCentral Admin Portal 0 Under review