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Airbnb does not allow usage of RingCentral as a host contact number

Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral si...
Guest about 2 years ago in RingCentral Integrations 0 Under review

De-authorize apps for any user as a super admin

https://ideas.ringcentral.com/ideas/CUSTCOM-I-755 this is not what I requested at all. the functionality you described is what you can do FOR YOUR OWN NUMBER. As a super admin, you should have the ability to de-authorize app access FOR ANY USER IN...
Guest about 2 years ago in RingCentral Admin Portal 2 Under review

Ability to Set Ring Time for Desk Phones using a Template

This would help greatly if an admin would like all users' desk phones to ring for the same amount of time before going to voicemail, transferring, etc. Right now, you are only able to set the ring time for the desktop and mobile apps before forwar...
Cassandra Champney over 1 year ago in RingCentral Admin Portal 0 Under review

Auto populate HUD Extensions with assigned can be monitored group members

So in Ring central as an Admin, you are able to create Call monitoring- groups. Each group has the "Can monitor" and the "Can be monitored". But in order for a "Can monitor" to view the "Can be monitored" members in their Ring central app, they ha...
Joel Okyere over 1 year ago in RingCentral Web/Desktop App 1 Under review

Allow user to easily recover a deleted voicemail.

Useful if user accidentally deletes voicemail
Guest about 2 years ago in RingCentral Mobile App 1 Under review

External caller transferred to an extension that would just ring a pager and hang up.

External caller transferred to an extension that would just ring a pager and hang up. We have a phone line displayed outside of our shop that a truck driver can call from their cell phone. The idea would be that the driver enters an IVR menu and ...
Justin Harcrow 8 months ago in RingCentral Phone 0 Under review

leave off deactivated users from adoption and usage report

Could we leave off the deactivated or deleted users from the adoption and usage report since those persons are not longer working for the company.
Heather Casteel 8 months ago in RingCentral Analytics 0 Under review

Add a keyboard shortcut to take away mouse remote access

In my organization we give remote access during pediatric therapy sessions and we need to be able to quickly take the access away at times.
Jennifer Lennon 8 months ago in RingCentral Video 0 Under review

Add more than one Interrupt Prompt for Call Groups

We have many departments that have more than one message they want to play while a caller is on hold. I think having the option to add more than one Interrupt Prompt would be very useful to those departments that have multiple messages they would ...
Amanda Nemeth 8 months ago in RingCentral Admin Portal 0 Under review

RingCentral to allow free third party conference call lines through their system

Currently, RingCentral does not allow users to access free conference call lines through their phones or through the RingCentral mobile app. This is a suggestion to grant users the ability to host conference calls using RingCentral devices.
Kenneth Yoon 8 months ago in RingCentral Phone 0 Under review