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Add ability to have custom links on the left hand menu bar

The left hand side menu bar would be more useful if you could add custom links to it, like a link to go directly to Events > All Events > Month view, so you can get there in 1 click instead of 3. This way the things you use most often are ea...
Ron Ganus over 1 year ago in RingCentral Web/Desktop App 0 Under review

Right side panel displayed with messages, save last displayed, for tasks add option to only show un finished tasks

The right side panel is nice for what it can display, but it should remember what you had displayed last. I would like employees to be able to see their tasks easier, the way it is now everyday you have to change the view to display tasks. There s...
Ron Ganus over 1 year ago in RingCentral Web/Desktop App 0 Under review

Additional Reporting Feature on Call Log: How long it takes to answer a call

Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.
Guest about 2 years ago in RingCentral Phone 1 Under review

RingCentral SSO: Please implement support for SLO (Single Logout)

Hi, Currently SLO is not supported by RingCentral, as per the article below. We would like to formally request that SLO is implemented to mitigate the risk of unauthorised account usage. We have ha...
Wickes Building Supplies Ltd 9 months ago in RingCentral Phone 0 Under review

Report/Query that shows user settings

This would be helpful to view all users and see what they have enabled or disabled after initial template is applied to their profile. EX: We turned off "connecting message" but some users have turned it back on, we would like to be able to see wh...
Mike Schimento over 1 year ago in RingCentral Admin Portal 0 Under review

Enable merging of two extensions to combine data for analytics

We have had at least two instances of either a bug or having to switch a user to a new extension because of an issue. The problem that happens is that the analytics data stays with the old extension number, which ruins the ability to analyze thing...
Mallard Owen over 1 year ago in RingCentral Analytics 1 Under review

Voicemail notification subject

We would like to have a custom voicemail notification subject
Rodolfo Sasabo over 1 year ago in RingCentral Admin Portal 1 Under review

Add Gorgias CRM as an app

We love Gorgias and so do many other companies. They have a great API and a connect to many services. I think you'd make a great couple ;)
Guest over 1 year ago in RingCentral Integrations 1 Under review

RingCentral Meetings Call Me feature to say "Please press option 1 to join the meeting"

When putting in a number under the Call Me option when joining audio in a RCM, there was a way for the system to say "Please press 1 to join the meeting" before joining the audio in the meeting
Hannah Tieu about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Call Queue and Transferring calls to multiple companies.

My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set...
Ted Tsuji 9 months ago in Developer Platform and APIs 0 Under review