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Delete Call Queue Member Confirmation

No description provided
Guest over 2 years ago in RingCentral Phone 1 Under review

Allow Speed Dial Pins/Options In The RingCentral App

This would be great when trying to join a call that uses a pin/number password to enter. For instance, you dial a number, and in the options afterwards, you have to enter a pin. On your mobile phone you can enter something like 111-111-1111,,,1234...
Atlas IT 8 months ago in RingCentral Phone 0 Under review

Ring central reports to google sheets using zapier

I make myself a daily report and I have to click through ring central each day to create report in google sheets. I would like a way to have those metrics show up on one sheet every morning.
Guest 8 months ago in RingCentral Analytics 0 Under review

Outbound Call being identified as connected or missed.

Currently there is now way to identify if outbound calls are connected to a customer or missed. And since the call length of some calls that are going to voicemail are over 1 minute, it is impossible to filter out all outbound calls that go to voi...
Mitch Detwiler 8 months ago in RingCentral Analytics 0 Under review

Allow managing lines online include canceling or deleting lines

Reduce frustration by allowing reduction of lines online.
His Ability Home Care over 1 year ago in RingCentral Phone 0 Under review

The 'To' Line on Faxes

When i'm trying to send a fax, i can no longer put the recipients name on a fax. Please advise.
Guest about 2 years ago in RingCentral Analytics 0 Under review

adding 5 minute increment

Please add 5 minute increments in the office hours times. This way I can close my office phones 5 minutes before we close VS at 5pm. I would like to have my phones stop at 4:55 pm.
Manager Station over 1 year ago in RingCentral Phone 1 Under review

Delete company contact from RingCentral app

I suggest to have a delete option be added on the RingCentral app contacts especially for deleting company contacts.
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component

As more departments/teams use RingCentral for Salesforce, it would be helpful if it was possible to be able to define multiple layouts for different users. That way, we can tailor which data our users need to capture.
Richard Pomeroy about 2 years ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Canned Responses

It would be a great if admins had the ability to defined canned responses (i.e. pre-defined text) that users could select when making calls. For example, when users call and leave a voicemail. This could then be added to the 'Notes' without users ...
Richard Pomeroy about 2 years ago in RingCentral Integrations 0 Under review